# SharePortals Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SharePortals Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10042552/SharePortals

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# 

 SharePortals Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SharePortals

## What is SharePortals?

SharePortals is a CRM and case management platform built natively inside Microsoft 365. Unlike standalone CRM tools that sit alongside your existing software, SharePortals works directly within SharePoint, Outlook, Teams, and Planner — the applications your team already uses every day. The result is a unified client management system that your people actually adopt, without the complexity, cost, or disruption of a traditional CRM implementation. Designed for small and mid-sized organisations already invested in Microsoft 365, SharePortals gives business owners a structured, secure, and intelligent way to manage client relationships, correspondence, documents, and workflows — all from within their existing Microsoft tenant. SharePortals is the only Microsoft 365-native alternative to Dynamics 365 CRM.

## What is SharePortals used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£30

Per User, Per Month

Free trial  
available

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## FAQs about SharePortals

Overview

### What company size and specific industries is SharePortals built for?

SharePortals is designed for businesses of any size that use Microsoft 365, especially client-facing teams, property management firms, commercial organizations, and document management professionals. It suits groups that need organized document sharing and portal-based access across office, service, and administrative environments.

Features and Usability

### What are the key features of SharePortals?

SharePortals offers contact management, interaction tracking, lead capture, lead generation, and lead management for handling prospects. It also includes sales pipeline management, quotes and estimates, task management, reporting and analytics, and sales reports for tracking activity and reviewing sales performance.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

SharePortals starts at £30 per user/month on the Rolling Licence, with monthly or annual billing and two months free. The Standard Licence is £600 per user/year, the Enhanced Licence is £950, and the Professional Licence is £1,380. A free version and free trial are also available.

Integrations

### Which third-party tools and platforms does SharePortals integrate with?

SharePortals integrates with Docusign, Mailchimp, and Xero. These integrations cover document signing, email marketing, and accounting, giving SharePortals connections to core business tools used for contracts, campaigns, and financial workflows.

Getting Started and Support

### What training and onboarding options does SharePortals offer?

SharePortals provides webinars, documentation, and videos for training and onboarding. Webinars support live guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace.

Getting Started and Support

### What customer support options does SharePortals offer?

SharePortals offers Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback is available about support experience, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to reach assistance and find product information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

Manage, organize, and store contact information

Interaction Tracking

Track interaction history by documenting conversations for contacts

Lead Capture

Automatically identify and save contact information of potential customers

Lead Generation

Manage the process of attracting and converting business prospects into leads

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Quotes/Estimates

Generate quotes or estimates for customers

SharePortals 10 features

Manage, organize, and store contact information

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Generate quotes or estimates for customers

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Create, manage and track all task activities and progression

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## Pricing

Free Trial

Free Version

Rolling Licence

£30.00

Per User,Per Month

It includes:

-   Limited core functionalities
-   Ideal for: Start-ups

Standard Licence

£600.00

Per User,Per Year

It includes:

-   Unlimited Functionality
-   Online Ticketing
-   Direct Multi-Channel Support
-   Guided User Setup (2 hours allotted per user per annum)
-   Interactive Online Training (2 hours allotted per user per annum)
-   Integrations & Customisation (2 hours allotted per user per annum)
-   Ideal for: Diverse SMEs

Enhanced Licence

£950.00

Per User,Per Year

It includes:

-   Unlimited Functionality
-   Online Ticketing
-   Enhanced Online Ticketing
-   Priority & Direct Email Support
-   Direct Multi-Channel Support
-   Guided User Setup (2 hours allotted per user per annum)
-   Interactive Online Training (2 hours allotted per user per annum)
-   Integrations & Customisation (2 hours allotted per user per annum)
-   Ideal for: Businesses requiring customisation

Professional Licence

£1,380

Per User,Per Year

It includes:

-   Unlimited Functionality
-   Online Ticketing
-   Enhanced Online Ticketing
-   Priority & Direct Email Support
-   Direct Multi-Channel Support
-   Guided User Setup (4 hours allotted per user per annum)
-   Interactive Online Training (4 hours allotted per user per annum)
-   Biannual Workshops
-   Integrations & Customisation (2 hours allotted per user per annum)
-   Workflow Consultation
-   Ideal for: Businesses requiring extensive all-round support

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Xero](https://www.capterra.com/p/120109/Xero/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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