# Moss Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Moss Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10042554/Moss --- # Moss Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support) Moss ## What is Moss? Moss is an AI memory platform that maintains persistent context across conversations, enabling memory retrieval beyond seven million tokens for seamless references to past decisions and discussions. It proactively loads relevant past information into conversations and indexes facts, preferences, and plans at the concept level to connect discussions over time. Moss uses server-side model orchestration to select the best model for each query, including GPT, Claude, Gemini, Groq, and Perplexity. The platform builds a dynamic profile that evolves naturally through conversation, learning communication patterns without manual setup. Moss supports various file formats, including native exports from ChatGPT, Claude, and Gemini, as well as plain text, markdown, CSV, and PDF files. It ensures encrypted data security with row-level isolation, full data ownership, and options to delete memories, archive conversations, or export data anytime. ## What is Moss used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Moss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mossmemory.com/&name=Moss) ## Pricing Free Version Free Plan $0.00 It includes: - Chat-only memory - No document uploads allowed Seed Plan $9.00 Flat Rate,Per Month It includes: - 243 exchanges/month (no daily caps) - Deep reasoning, complex analysis, full memory recall - ~1 million tokens of uploads/month (enough for one full AI export) - 15 web-research searches/month - Same memory engine as Sprout but lighter ceilings Sprout Plan $25.00 Flat Rate,Per Month It includes: - 1,100 exchanges/month (medium, complex, and deep combined) - Strong reasoning models for deep + complex responses - ~2.5 million tokens of uploads/month (about a year of typical ChatGPT history) - 50 web-research searches/month - Full memory retrieval on every question Grove Plan $49.00 Flat Rate,Per Month It includes: - 1,750 exchanges/month (60% more than Sprout) - Higher-quality scribe (cleaner memory extraction than Sprout) - ~14 million tokens of uploads/month (multi-year history across every AI you use) - Verification layer to catch mistakes before they reach you - 150 web searches and 50 documents per month Thicket Plan $99.00 Flat Rate,Per Month It includes: - 1,750 exchanges/month (same as Grove but with stronger reasoning models for deep responses) - Top-tier scribe with cleanest memory extraction and better entity tracking - ~50 million tokens of uploads/month (power-user archives, multi-account) - Faster responses under provider load - 250 web searches and 120 documents per month - First access to new capabilities Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)