--- title: "Usibee Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Usibee Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10042561/Usibee/" page_type: "product" language: "en" --- # Usibee Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Usibee ## What is Usibee? Usibee is a CRM platform that unifies communications from channels such as Facebook Messenger, Instagram Direct, WhatsApp, email, and SMS into one interface. Teams can manage all client interactions centrally, avoiding the need to switch between apps. The mobile application provides full functionality on smartphones, enabling access to client data and message responses on the go. Usibee creates detailed customer profiles by aggregating contact data, interaction history, preferences, and team notes for personalized follow-ups. Real-time analytics and dashboards track performance, analyze trends, and measure satisfaction. Call management features include handling calls, call history, recordings, and notes. The platform supports team collaboration, allowing users to work together on conversations and share information across the system. ## What is Usibee used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Usibee?[Manage this product listing](https://www.g2.com/products/usibee/claim_requests/new?auto=true) ## Usibee Overview Updated September 2026 AI summary Usibee is a CRM solution for small businesses, midsize organizations, and enterprises seeking to manage customer relationships across multiple channels. It offers contact and lead management, email and interaction tracking, task management, and reporting features. Usibee supports mobile access on Android and iOS, and is available as a cloud-based, web, and mobile app deployment. ## FAQs about Usibee Overview ### What company size and specific industries is Usibee built for? Usibee is designed for small businesses, independent professionals, and growing teams that need to manage customer conversations in one place. It is suited to organizations across many industries that communicate with customers through WhatsApp, Instagram, Messenger, SMS, and email. Features and Usability ### What are the key features of Usibee? Usibee offers contact management, lead management, and interaction tracking for organizing customer records and follow-ups. It also includes email management, multi-channel communication, task management, and reporting and analytics, plus data import and export and mobile access for handling records and activities across devices. Pricing ### How much does it cost and what fees or limitations are included? Usibee starts with a free version for independents and small structures. The Pro plan is €19.99 per month flat rate for small teams, and the Business plan is €49 per month flat rate for sales teams. Pro includes two users; Business includes unlimited accounts and up to 6 users. Integrations ### Which third-party tools and platforms does Usibee integrate with? Usibee integrates with 5 third-party communication channels: Instagram, Messenger, SMS, WhatsApp, and mai. These connections support social messaging and text-based customer communication across major platforms. Getting Started and Support ### What customer support options does Usibee offer? Usibee provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. Support experience details are not available from reviewer feedback, so customer perceptions of response times, helpfulness, or common issues cannot be summarized. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Usibee includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, keep records up to date, and manage ongoing interactions more efficiently, helping businesses maintain stronger relationships and improve day-to-day follow-up. Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Email Management Manage, store and organize emails within the system or via third-party apps Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Mobile Access Access software remotely via mobile devices Usibee 9 features ### All Features - Contact Management: Manage, organize, and store contact information - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10042561/Usibee/pricing/) Free €0.00 It includes: - Instagram Direct Messages - Facebook Messenger - SMS Pro €19.99 Flat Rate,Per Month It includes: - Instagram Direct Messages - Facebook Messenger - WhatsApp - SMS (Pack of 100 SMS included) - Support 24/7 Business €49.00 Flat Rate,Per Month It includes: - Instagram Direct Messages - Facebook Messenger - WhatsApp - SMS (Pack of 100 SMS included) - Phone Calls - Support 24/7 ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ SMS](https://www.capterra.com/p/153030/SMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.