# Usibee Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Usibee Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10042561/Usibee --- # Usibee Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Usibee ## What is Usibee? Usibee is a CRM platform that unifies communications from channels such as Facebook Messenger, Instagram Direct, WhatsApp, email, and SMS into one interface. Teams can manage all client interactions centrally, avoiding the need to switch between apps. The mobile application provides full functionality on smartphones, enabling access to client data and message responses on the go. Usibee creates detailed customer profiles by aggregating contact data, interaction history, preferences, and team notes for personalized follow-ups. Real-time analytics and dashboards track performance, analyze trends, and measure satisfaction. Call management features include handling calls, call history, recordings, and notes. The platform supports team collaboration, allowing users to work together on conversations and share information across the system. ## What is Usibee used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19.99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Usibee?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.digicontacts.net/&name=Usibee) ## FAQs about Usibee Overview ### What company size and specific industries is Usibee built for? Usibee is designed for small businesses, independent professionals, and growing teams that need to centralize customer conversations across WhatsApp, Instagram, Messenger, SMS, and email. It is suited to customer-facing organizations that handle messages across multiple channels and want a single place to manage them. Features and Usability ### What are the key features of Usibee? Usibee offers contact management, lead management, and interaction tracking for organizing customer records and sales activity. It also includes email management, multi-channel communication, and task management for coordinating outreach and follow-up, plus reporting and analytics, data import/export, and mobile access for handling information and monitoring activity. Pricing ### How much does it cost and what fees or limitations are included? Usibee offers a free version for independents and small structures. Paid plans start with the €19.99/month Pro plan for two users, then the €49/month Business plan for up to six users with calls and unlimited accounts. The Free plan includes Facebook Messenger, Instagram Direct Messages, and SMS. Integrations ### Which third-party tools and platforms does Usibee integrate with? Usibee connects natively to Instagram, Messenger, SMS, WhatsApp, and mai. These integrations cover social messaging and customer communication channels, giving Usibee support for the main platforms listed in its catalog. Getting Started and Support ### What customer support options does Usibee offer? Usibee offers email/help desk, phone support, and 24/7 live rep assistance. Support is presented through direct contact channels for users who need help with setup or account questions, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Email Management Manage, store and organize emails within the system or via third-party apps Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Mobile Access Access software remotely via mobile devices Usibee 9 features Manage, organize, and store contact information Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. View and track pertinent metrics to find patterns and gain insights from data Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free €0.00 It includes: - Instagram Direct Messages - Facebook Messenger - SMS Pro €19.99 Flat Rate,Per Month It includes: - Instagram Direct Messages - Facebook Messenger - WhatsApp - SMS (Pack of 100 SMS included) - Support 24/7 Business €49.00 Flat Rate,Per Month It includes: - Instagram Direct Messages - Facebook Messenger - WhatsApp - SMS (Pack of 100 SMS included) - Phone Calls - Support 24/7 ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ mai](https://www.capterra.com/p/114468/mai/)[ SMS](https://www.capterra.com/p/153030/SMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.