---
title: "LNO360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LNO360 Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more."
source_url: "https://www.capterra.com/p/10042601/LNO360/"
page_type: "product"
language: "en"
---

# 

 LNO360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

LNO360

## What is LNO360?

LNO360 is an ISP management software that consolidates customer operations, billing, complaint tracking, and network monitoring into a single dashboard. The platform integrates daily tasks to eliminate the need for multiple tools or manual record-keeping systems. Operators can manage customer accounts, service plans, and contact information in a centralized system that prevents data fragmentation. Recharge management tracks payments, renewals, and upcoming expirations. The complaint system logs issues, assigns technicians, and monitors resolutions to prevent missed problems. Network monitoring identifies faults and optimizes technician dispatch. A live activity feed delivers instant updates on connections, payments, and complaints. The platform enables remote management of multiple networks from any device.

## What is LNO360 used for?

[Complaint Management](https://www.capterra.com/complaint-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹8

Per User, Per Month

Free trial  
available

Free version not included

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## LNO360 Overview

Updated September 2026

AI summary

LNO360 provides businesses of all sizes with tools for managing and tracking customer complaints, supporting complaint assignment, routing, and analytics. Covering the complaint management category, it offers features like monitoring, reporting, and customer service analytics. LNO360 is available across web, cloud, and a range of device platforms, offering deployment flexibility for diverse organizational needs.

## FAQs about LNO360

Overview

### What company size and specific industries is LNO360 built for?

LNO360 is designed for internet service providers, cable operators, broadband providers, network managers, and customer service teams. It is best suited to companies in telecommunications and broadband operations that need a system for managing network-related and customer support work.

Features and Usability

### What are the key features of LNO360?

LNO360 offers assignment management, routing, customer complaint tracking, and monitoring for handling service cases and directing work. It also includes reporting, reporting and analytics, reporting and statistics, and customer service analytics for reviewing activity, measuring performance, and summarizing operational trends across support workflows.

Getting Started and Support

### What training and onboarding options does LNO360 offer?

LNO360 provides in person training, live online sessions, and videos. In person training supports direct instruction, live online sessions allow guided remote learning, and videos offer self-paced reference for teams reviewing features and setup steps.

Getting Started and Support

### What customer support options does LNO360 offer?

LNO360 provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support is presented as available through several channels for different needs, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

AI summary

Based on 554 Complaint Management reviews

Capterra reviewers point to these as the complaint management features buyers care about most:

-   **Access Controls/Permissions** (**52%** of reviewers rated this feature as critical)
-   **Corrective and Preventive Actions (CAPA)** (**48%**)
-   **Live Chat** (**52%**)

LNO360 includes **Access Controls/Permissions** and **Corrective and Preventive Actions (CAPA)**. Together, these features help organizations control who can view or update complaint records while also supporting structured follow-up to identify root causes and prevent repeat issues, allowing teams to manage complaint workflows with more consistency and accountability.

Assignment Management

Assign issues and tasks based on availability or required skills

Customer Complaint Tracking

Track customer complaints from initiation through resolution

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Routing

Plan daily routes to optimize employee scheduling and provide directions

LNO360 6 features

### All Features
- Assignment Management: Assign issues and tasks based on availability or required skills
- Customer Complaint Tracking: Track customer complaints from initiation through resolution
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Routing: Plan daily routes to optimize employee scheduling and provide directions

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## Pricing

Free Trial

LNO360 Operator Plan

₹8.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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