--- title: "Sylen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sylen Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more." source_url: "https://www.capterra.com/p/10042610/Sylen/" page_type: "product" language: "en" --- # Sylen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Sylen ## What is Sylen? Sylen is an AI receptionist platform that automates calls 24/7. It answers within two seconds, identifies caller needs, qualifies leads, and schedules appointments, integrating with Google Calendar and Outlook for real-time booking. Urgent calls are transferred instantly to designated numbers, with notifications sent to staff, while spam calls are filtered to reduce disruptions. A real-time dashboard tracks call status and outcomes, with call history stored for reference. Setup takes about ten minutes via simple call redirection, preserving the existing phone number. Sylen uses professional speech synthesis and stores data exclusively in France, ensuring RGPD compliance, encryption, and no third-party sharing. Data deletion is available upon request. The platform customizes workflows and vocabulary for industries like healthcare, legal services, real estate, restaurants, automotive, beauty salons, and trades, enabling it to handle industry-specific terminology effectively. ## What is Sylen used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sylen?[Manage this product listing](https://www.g2.com/products/sylen/claim_requests/new?auto=true) ## Sylen Overview Updated September 2026 AI summary Sylen provides sales coaching tools for businesses of all sizes, offering features such as conversation intelligence and performance management to help organizations assess and improve their sales processes. With AI and machine learning capabilities alongside advanced search and filtering, Sylen supports detailed analysis and coaching, and is accessible across a wide range of devices and platforms through cloud-based deployment. ## FAQs about Sylen Overview ### What company size and specific industries is Sylen built for? Sylen is designed for small to mid-sized businesses in service-based and local commerce sectors, including restaurants, paramedical practices, artisans, real estate agencies, beauty salons, garages, e-commerce businesses, and legal professionals. It fits companies that need support for appointments, customer management, or day-to-day operations. Features and Usability ### What are the key features of Sylen? Sylen offers AI/Machine Learning, chatbot, and conversation intelligence for automated interactions and analysis. It also includes natural language processing, speech synthesis, and a pre-configured bot for message handling. Monitoring, real-time data, real-time notifications, and search/filter support oversight and response tracking. Pricing ### How much does it cost and what fees or limitations are included? Sylen starts at €49 per month on the Start plan, which includes 100 minutes and 1 seat, plus €0.44 per minute beyond that. Pro costs €129 monthly with 350 minutes and up to 2 seats, while Scale is €329 monthly with 1,000 minutes and up to 5 seats. A free trial is available. Getting Started and Support ### What training and onboarding options does Sylen offer? Sylen provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, steps, and product information as needed. Getting Started and Support ### What customer support options does Sylen offer? Sylen provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat for customer support. User experience details about response times, helpfulness, or common frustrations are not available here, so support is defined by these listed channels alone. ## Features AI summary Based on 570 Sales Coaching reviews Capterra reviewers highlight these as the features buyers care about most when choosing sales coaching software: - **Training Management** (**60%** of reviewers rated this feature as critical) - **Performance Management** (**60%**) - **Call Recording** (**67%**) Sylen supports **Performance Management**, but it does not include **Training Management** or **Call Recording**. Instead, it offers other features that reviewers also rate highly, including **Conversation Intelligence** (**49%**) and **AI/Machine Learning** (**61%**). These capabilities help sales teams review rep interactions, spot coaching opportunities, and improve performance with data-driven insights, helping businesses strengthen coaching programs and improve sales outcomes. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Notifications Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation. Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Speech Synthesis The ability of a bot to respond to user queries in synthesised voice Sylen 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Notifications: Reliably and visibly notifies the desired audiences of the latest product updates and directs them to the relevant documentation. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Speech Synthesis: The ability of a bot to respond to user queries in synthesised voice --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042610/Sylen/pricing/) Start €49.00 Flat Rate,Per Month It includes: - 100 minutes included per month - 1 seat - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent Pro €129.00 Flat Rate,Per Month It includes: - 350 minutes included per month - Up to 2 seats - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent - 1 Coshy session per month (guided AI training with 50 test scenarios, quality score, actionable recommendations) Scale €329.00 Flat Rate,Per Month It includes: - 1,000 minutes included per month - Up to 5 seats - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent - 3 Coshy sessions per month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.