# Sylen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sylen Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10042610/Sylen --- # Sylen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Sylen ## What is Sylen? Sylen is an AI receptionist platform that automates calls 24/7. It answers within two seconds, identifies caller needs, qualifies leads, and schedules appointments, integrating with Google Calendar and Outlook for real-time booking. Urgent calls are transferred instantly to designated numbers, with notifications sent to staff, while spam calls are filtered to reduce disruptions. A real-time dashboard tracks call status and outcomes, with call history stored for reference. Setup takes about ten minutes via simple call redirection, preserving the existing phone number. Sylen uses professional speech synthesis and stores data exclusively in France, ensuring RGPD compliance, encryption, and no third-party sharing. Data deletion is available upon request. The platform customizes workflows and vocabulary for industries like healthcare, legal services, real estate, restaurants, automotive, beauty salons, and trades, enabling it to handle industry-specific terminology effectively. ## What is Sylen used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sylen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sylen.ai/&name=Sylen) ## FAQs about Sylen Overview ### What company size and specific industries is Sylen built for? Sylen is designed for small and midsize businesses in service-based and local industries, including restaurants, paramedical practices, artisans, real estate agencies, beauty salons, garages, e-commerce businesses, and legal professionals. It suits organizations that need software tailored to customer-facing operations across these sectors. Features and Usability ### What are the key features of Sylen? Sylen offers AI/Machine Learning, Natural Language Processing, and Speech Synthesis for conversational processing, plus Chatbot and Pre-Configured Bot capabilities for automated interactions. It also includes Monitoring, Real-Time Data, and Real-Time Notifications for tracking activity, along with Search/Filter tools for finding specific information. Pricing ### How much does it cost and what fees or limitations are included? Sylen starts at €49 per month for the Start plan, which includes 1 seat and 100 minutes. Pro costs €129 per month with 350 minutes and up to 2 seats, while Scale is €329 per month with 1,000 minutes and up to 5 seats. A free trial is available, and overage fees apply beyond included minutes. Getting Started and Support ### What training and onboarding options does Sylen offer? Sylen provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Sylen offer? Sylen provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to get assistance, from self-service answers to direct contact with support staff. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Natural Language Processing Process and analyze human language in text or audio form Pre-Configured Bot Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Real-Time Data Receive data and information in real time Sylen 9 features Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria The ability of a bot to respond to user queries in synthesised voice Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Start €49.00 Flat Rate,Per Month It includes: - 100 minutes included per month - 1 seat - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent Pro €129.00 Flat Rate,Per Month It includes: - 350 minutes included per month - Up to 2 seats - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent - 1 Coshy session per month (guided AI training with 50 test scenarios, quality score, actionable recommendations) Scale €329.00 Flat Rate,Per Month It includes: - 1,000 minutes included per month - Up to 5 seats - Calendar integration - Full dashboard - Detailed call log - Standard Sylen AI agent - 3 Coshy sessions per month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.