# Sylen Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sylen Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10042610/Sylen

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# 

 Sylen Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Sylen

## What is Sylen?

Sylen is an AI receptionist platform that automates calls 24/7. It answers within two seconds, identifies caller needs, qualifies leads, and schedules appointments, integrating with Google Calendar and Outlook for real-time booking. Urgent calls are transferred instantly to designated numbers, with notifications sent to staff, while spam calls are filtered to reduce disruptions. A real-time dashboard tracks call status and outcomes, with call history stored for reference. Setup takes about ten minutes via simple call redirection, preserving the existing phone number. Sylen uses professional speech synthesis and stores data exclusively in France, ensuring RGPD compliance, encryption, and no third-party sharing. Data deletion is available upon request. The platform customizes workflows and vocabulary for industries like healthcare, legal services, real estate, restaurants, automotive, beauty salons, and trades, enabling it to handle industry-specific terminology effectively.

## What is Sylen used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Flat Rate, Per Month

Free trial  
available

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Do you work for Sylen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sylen.ai/&name=Sylen)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Natural Language Processing

Process and analyze human language in text or audio form

Pre-Configured Bot

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Real-Time Data

Receive data and information in real time

Sylen 8 features

Software program that continuously adjusts its behavior based on observed data

AI-based platform which conducts a conversation via auditory or textual methods

Observe and track the demand, usage, progress or quality of a system, product, or user

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Search and filter data across systems to locate required information by entering keywords or certain criteria

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Start

€49.00

Flat Rate,Per Month

It includes:

-   100 minutes included per month
-   1 seat
-   Calendar integration
-   Full dashboard
-   Detailed call log
-   Standard Sylen AI agent

Pro

€129.00

Flat Rate,Per Month

It includes:

-   350 minutes included per month
-   Up to 2 seats
-   Calendar integration
-   Full dashboard
-   Detailed call log
-   Standard Sylen AI agent
-   1 Coshy session per month (guided AI training with 50 test scenarios, quality score, actionable recommendations)

Scale

€329.00

Flat Rate,Per Month

It includes:

-   1,000 minutes included per month
-   Up to 5 seats
-   Calendar integration
-   Full dashboard
-   Detailed call log
-   Standard Sylen AI agent
-   3 Coshy sessions per month

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)