# Semarize Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Semarize Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more. Source: https://www.capterra.com/p/10042651/Semarize --- # Semarize Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Semarize ## What is Semarize? Semarize is a conversational intelligence API that converts unstructured call, email, and chat transcripts into structured data. It uses customizable bricks, i.e. semantic checks that generate outputs like boolean values, scores, and extracted fields. These bricks can be combined into "kits" tailored to workflows or teams, delivering insights via a single API call. The platform produces scores, flags, and metadata for analytics, automation, and business intelligence. Semarize identifies buying signals, highlights key conversations, and enriches CRM systems with extracted insights. Its knowledge grounding feature aligns AI interpretation with business contexts by enabling organizations to upload documentation and build knowledge bases. Semarize integrates with tools, such as n8n, Zapier, and Make, fitting seamlessly into workflows. It transforms unstructured conversation data into actionable intelligence for reporting, automation, and decision-making systems. ## What is Semarize used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £70 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Semarize?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.semarize.com&name=Semarize) ## FAQs about Semarize Overview ### What company size and specific industries is Semarize built for? Semarize is designed for sales professionals, customer success teams, and RevOps specialists across businesses that use contact centers, as well as organizations in financial services, professional services, telecom, and utilities. The description does not specify a company size, so it appears suited to teams in these sectors. Features and Usability ### What are the key features of Semarize? Semarize offers AI and machine learning features such as natural language processing, sentiment analysis, intent recognition, and text mining. It also includes automatic transcription, feedback management, lead qualification, compliance tracking, and reporting & statistics. Additional capabilities include access controls/permissions, alerts/notifications, workflow rules, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Semarize offers a free-to-start Builder (PAYG - Pay As You Go) plan with 50 starter credits, then usage beyond that is paid. The Team (Plus) plan costs £70 per month with 1,500 credits included, and the Platform (Pro) plan costs £200 per month with 5,000 credits included. A free trial is available. Getting Started and Support ### What training and onboarding options does Semarize offer? Semarize provides documentation for teams getting started. Documentation gives written reference material for reviewing setup steps, product features, and general usage information at a self-paced pace. Getting Started and Support ### What customer support options does Semarize offer? Semarize provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct contact options plus self-service guidance for common questions and setup issues. No reviewer feedback about support experience is available, so support speed, helpfulness, and response quality cannot be assessed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automatic Transcription Use AI to convert voice into text automatically Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Semarize 29 features Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Use AI to convert voice into text automatically Provides a channel for team members to share AI models, media files, communicate, and work together Track and report regulatory data to either internal management or external stakeholders Assembly of graphs and charts for visualizing and tracking statistics/metrics Conduct & deliver coaching sessions to improve employee performance or facilitate development Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Helps understand a user's intentions/actions Monitor and collect information from social media based on specific keywords Score a lead on their quality or likelihood to buy based on certain behaviors Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Allow users to create, edit, and sort multiple notes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Tactical guides providing information and instructions for teams to navigate through tasks and processes Arrange tasks based on the level of priority or urgency Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Measures the retention rate and satisfaction of customers. Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Attach digital tags to documents and assets for identification, search, or monitoring purposes Transforming unstructured text into a structured format to identify meaningful patterns and new insights Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Visually identify direction of development and areas that require attention ## Pricing Free Trial Team (Plus) £70.00 Usage Based,Per Month It includes: - 1,500 credits included - 25 active kits - 5 knowledge bases - Workspace roles & permissions - Email support - Sandbox access - API access Platform (Pro) £200.00 Usage Based,Per Month It includes: - 5,000 credits included - Unlimited kits\* (subject to fair use policy) - 20 knowledge bases - Workspace roles & permissions - Priority support - Sandbox access - API access ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.