# Semarize Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Semarize Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more.

Source: https://www.capterra.com/p/10042651/Semarize

---

# 

 Semarize Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Semarize

## What is Semarize?

Semarize is a conversational intelligence API that converts unstructured call, email, and chat transcripts into structured data. It uses customizable bricks, i.e. semantic checks that generate outputs like boolean values, scores, and extracted fields. These bricks can be combined into "kits" tailored to workflows or teams, delivering insights via a single API call. The platform produces scores, flags, and metadata for analytics, automation, and business intelligence. Semarize identifies buying signals, highlights key conversations, and enriches CRM systems with extracted insights. Its knowledge grounding feature aligns AI interpretation with business contexts by enabling organizations to upload documentation and build knowledge bases. Semarize integrates with tools, such as n8n, Zapier, and Make, fitting seamlessly into workflows. It transforms unstructured conversation data into actionable intelligence for reporting, automation, and decision-making systems.

## What is Semarize used for?

[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£70

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Semarize?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.semarize.com&name=Semarize)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automatic Transcription

Use AI to convert voice into text automatically

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Semarize 28 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Use AI to convert voice into text automatically

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Conduct & deliver coaching sessions to improve employee performance or facilitate development

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Helps understand a user's intentions/actions

Monitor and collect information from social media based on specific keywords

Score a lead on their quality or likelihood to buy based on certain behaviors

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Allow users to create, edit, and sort multiple notes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tactical guides providing information and instructions for teams to navigate through tasks and processes

Arrange tasks based on the level of priority or urgency

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Measures the retention rate and satisfaction of customers.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Transforming unstructured text into a structured format to identify meaningful patterns and new insights

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

## Pricing

Free Trial

Team (Plus)

£70.00

Usage Based,Per Month

It includes:

-   1,500 credits included
-   25 active kits
-   5 knowledge bases
-   Workspace roles & permissions
-   Email support
-   Sandbox access
-   API access

Platform (Pro)

£200.00

Usage Based,Per Month

It includes:

-   5,000 credits included
-   Unlimited kits\* (subject to fair use policy)
-   20 knowledge bases
-   Workspace roles & permissions
-   Priority support
-   Sandbox access
-   API access

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)