--- title: "TeamViewer Remote Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeamViewer Remote Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/10042678/TeamViewer-Remote/" page_type: "product" language: "en" --- # TeamViewer Remote Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TeamViewer Remote ## What is TeamViewer Remote? TeamViewer’s remote access solutions offer secure, enterprise-ready remote connectivity that enables organizations to remotely access, support, manage, and troubleshoot virtually any device, anywhere. The platform helps IT teams support employees, contractors, customers, and critical infrastructure across distributed environments. Organizations can securely connect to PCs, servers, mobile devices, point-of-sale systems, embedded devices, and operational technology (OT) equipment through a single cloud-based solution. Advanced capabilities such as zero-trust access controls, conditional access, single sign-on, auditability, centralized administration, and enterprise-grade security help organizations maintain compliance while reducing risk. Deep integrations with leading enterprise platforms including ServiceNow, Microsoft Intune, Microsoft Teams, Salesforce, Jira, and Freshworks streamline workflows and accelerate issue resolution. Enhanced with AI-powered productivity features. ## What is TeamViewer Remote used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹719 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeamViewer Remote?[Manage this product listing](https://www.g2.com/products/teamviewer-teamviewer-remote/claim_requests/new?auto=true) ## FAQs about TeamViewer Remote Overview ### What company size and specific industries is TeamViewer Remote built for? TeamViewer Remote is designed for enterprise organizations that need secure remote access, support, and device management across users, devices, and sites at global scale. It is not limited to a specific industry and is suited for businesses that manage distributed operations and large device fleets. Features and Usability ### What are the key features of TeamViewer Remote? TeamViewer Remote offers remote access/control, remote monitoring and management, file transfer, file management, and screen sharing for remote sessions. It also includes live chat, troubleshooting, screen recording, mobile access, access controls/permissions, authentication, and two-factor authentication for session administration and security. Getting Started and Support ### What training and onboarding options does TeamViewer Remote offer? TeamViewer Remote provides live online training, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual explanations for users who want to review features and setup steps at their own pace. Getting Started and Support ### What customer support options does TeamViewer Remote offer? TeamViewer Remote provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, no clear pattern emerges about response times, helpfulness, or common frustrations, so support quality cannot be characterized from user sentiment. ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra reviewers highlight these as the top features buyers look for in remote desktop software: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) TeamViewer Remote includes **Remote Access/Control** and **Access Controls/Permissions**, giving teams the ability to connect to devices from anywhere while managing who can view or control systems. However, it does not offer **Secure Login**. Instead, it provides other important features that reviewers also value, including **Remote Monitoring & Management** (**45%**) and **Screen Sharing** (**43%**), helping businesses oversee device health, support users in real time, and maintain controlled remote access across distributed teams. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Authentication Verify the identity of users/devices to enable secure access Calendar Management Track and manage schedules and meetings via an integrated calendar Compliance Management Track and manage adherence to policies for any service, product, process, or supplier TeamViewer Remote 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Authentication: Verify the identity of users/devices to enable secure access - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Data: Receive data and information in real time - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Get Advice We can help you find the software with the features you need. ## Pricing TeamViewer Remote Access ₹719.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.