--- title: "TeamViewer Remote Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeamViewer Remote Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/10042678/TeamViewer-Remote/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # TeamViewer Remote Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TeamViewer Remote ## What is TeamViewer Remote? TeamViewer’s remote access solutions offer secure, enterprise-ready remote connectivity that enables organizations to remotely access, support, manage, and troubleshoot virtually any device, anywhere. The platform helps IT teams support employees, contractors, customers, and critical infrastructure across distributed environments. Organizations can securely connect to PCs, servers, mobile devices, point-of-sale systems, embedded devices, and operational technology (OT) equipment through a single cloud-based solution. Advanced capabilities such as zero-trust access controls, conditional access, single sign-on, auditability, centralized administration, and enterprise-grade security help organizations maintain compliance while reducing risk. Deep integrations with leading enterprise platforms including ServiceNow, Microsoft Intune, Microsoft Teams, Salesforce, Jira, and Freshworks streamline workflows and accelerate issue resolution. Enhanced with AI-powered productivity features. ## What is TeamViewer Remote used for? [Remote Support](https://www.capterra.com/remote-support-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹719 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeamViewer Remote?[Manage this product listing](https://www.g2.com/products/teamviewer-teamviewer-remote/claim_requests/new?auto=true) ## FAQs about TeamViewer Remote Overview ### What company size and specific industries is TeamViewer Remote built for? TeamViewer Remote is designed for enterprise organizations that need secure remote access, support, and device management across users, devices, and sites at global scale. It is aimed at large companies rather than a specific industry, making it suitable for organizations with distributed operations and complex device environments. Features and Usability ### What are the key features of TeamViewer Remote? TeamViewer Remote offers remote access/control, remote monitoring and management, file transfer, file management, and screen sharing for managing devices and sessions. It also includes live chat, screen recording, troubleshooting, monitoring, activity tracking, access controls/permissions, authentication, and two-factor authentication. Getting Started and Support ### What training and onboarding options does TeamViewer Remote offer? TeamViewer Remote provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does TeamViewer Remote offer? TeamViewer Remote provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users several ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,327 Remote Support reviews Capterra reviewers highlight these as the top features buyers look for in remote desktop software: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) TeamViewer Remote includes **Remote Access/Control** and **Access Controls/Permissions**, giving teams the ability to connect to devices from anywhere while managing who can view or control systems. However, it does not offer **Secure Login**. Instead, it provides other important features that reviewers also value, including **Remote Monitoring & Management** (**45%**) and **Screen Sharing** (**43%**), helping businesses oversee device health, support users in real time, and maintain controlled remote access across distributed teams. Remote Access/Control 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Screen Sharing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Troubleshooting 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Take actions to troubleshoot issues for networks, devices, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems TeamViewer Remote 10 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - File Transfer: Move files across different systems or networks - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Screen Sharing: Digitally share screen view with others - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) TeamViewer Remote Access ₹719.00 Value for money 1.0 (1) 1.0 Based on 1 reviews ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Jay M. VP, Growth Strategy Used the software for: 3-5 years ### "Exceptionally high pricing and malicious contract terms" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2026 I consider them to be average in terms of features, but well below average when you consider how they charge a la carte pricing for many other features that their competitors off by default. And across the board, they are exceptionally overpriced. Overall, very disappointed, especially after 10 years of being a customer of theirs. Pros We used TeamViewer to access PCs that are connected to our work network and run a client-server application. Cons We've been long term customers of TeamViewer. This year, we reviewed their pricing and found that they are 20x the price of several other solutions of the same quality. And for every additional remote session they charge $1,000 - outrageous. When we attempted to cancel our contract a couple weeks prior to the renewal, we were told it had to be done 28 days prior to the renewal date. However not a single notice was sent about our upcoming ANNUAL renewal. I would STRONGLY recommend everyone look into Zoho Assist as a comparable alternative at 1/20th the price. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.