--- title: "auxx.Ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about auxx.Ai Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10042718/auxx-Ai/" page_type: "product" language: "en" --- # auxx.Ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) auxx.Ai ## What is auxx.Ai? Auxx.ai is an AI-powered customer support platform that automates operations through intelligent workflow management. The system enables businesses to create automated workflows that classify messages, route tickets based on sentiment and urgency, and generate contextual responses without coding knowledge. Integration with Gmail, Outlook, and Shopify allows actions such as refunds and order tracking directly from workflows. A unified inbox consolidates messages across channels, providing agents with a complete view of customer interactions. Intelligent routing directs inquiries to the appropriate team based on priority, product, and history. Built-in metrics track resolution rates, response times, and productivity. Collaboration tools such as shared ticket views and internal notes streamline team communication. The open-source architecture supports quick setup and automated support operations. ## What is auxx.Ai used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for auxx.Ai?[Manage this product listing](https://www.g2.com/products/auxx-ai/claim_requests/new?auto=true) ## auxx.Ai Overview Updated September 2026 AI summary auxx.Ai is a cloud-based CRM platform designed for small and midsize businesses seeking to organize customer relationships and sales activities. It offers contact management, email and interaction tracking, lead management, and workflow automation, while providing an activity dashboard for oversight. Optional tools such as lead capture and alerts help teams monitor opportunities and manage the sales pipeline more effectively. ## FAQs about auxx.Ai Overview ### What company size and specific industries is auxx.Ai built for? auxx.Ai is designed for e-commerce businesses of any size, especially Shopify users, customer support teams, and email service providers. It also suits companies that want AI-powered workflow automation for customer-facing and operational processes, making it a fit for online retail and service-driven organizations. Features and Usability ### What are the key features of auxx.Ai? auxx.Ai offers activity dashboard and alerts/notifications for monitoring sales activity, plus contact management, email management, and interaction tracking for organizing customer communication. It also includes lead capture, lead management, sales pipeline management, and workflow management for tracking prospects and managing sales processes. Integrations ### Which third-party tools and platforms does auxx.Ai integrate with? auxx.Ai supports over 20 integrations across communication, productivity, and business tools. It connects with Slack, Microsoft Teams, Discord, Telegram, Gmail, Google Chat, Google Drive, Google Docs, Notion, Airtable, GitHub, Shopify, QuickBooks Online, Microsoft 365, Microsoft Outlook, Google Contacts, Stripe, and Stripe Billing. Getting Started and Support ### What training and onboarding options does auxx.Ai offer? auxx.Ai provides documentation and videos to help teams get started. Documentation gives written reference material for setup steps and feature guidance, while videos offer visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does auxx.Ai offer? auxx.Ai provides email/help desk support, a knowledge base, 24/7 live rep support, and chat. Support availability is listed across multiple channels, giving users several ways to get help. No reviewer feedback on support quality is available, so response speed and helpfulness cannot be assessed. ## Features AI summary Based on 14,838 AI Agents for Customer Support reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) auxx.Ai focuses on other CRM capabilities that reviewers also consider important, including **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to track interactions, maintain accurate records, and follow up consistently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps Interaction Tracking Track interaction history by documenting conversations for contacts Lead Capture Automatically identify and save contact information of potential customers auxx.Ai 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Sales Pipeline Management: Pipeline view and tracking lead status - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter $14.00 Per User,Per Month Growth $35.00 Per User,Per Month ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.