--- title: "Chakra Chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chakra Chat Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10042741/Chakra-Chat/" page_type: "product" language: "en" --- # Chakra Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Chakra Chat ## What is Chakra Chat? Chakra Chat is a WhatsApp business platform for managing marketing campaigns, customer support, and automated conversations. It offers a unified workspace to oversee interactions, access conversation history, and view customer data. Organizations can send bulk messages, personalize content, and schedule campaigns. No-code tools enable multi-step drip campaigns and automated follow-ups. The shared inbox includes rule-based chat allocation, canned responses, and AI-assisted message generation. Teams can collaborate on conversations, link past leads to new chats, and use a chatbot builder to create bots for instant responses. AI bots trained on custom data provide human-like interactions 24/7. Real-time analytics track campaign performance, user activity, and bot effectiveness. Features include custom report creation, integrated payment links, lead management with kanban, and API access for integrations and webhook support. ## What is Chakra Chat used for? [Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12.49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chakra Chat?[Manage this product listing](https://www.g2.com/products/chakra-chat/claim_requests/new?auto=true) ## FAQs about Chakra Chat Overview ### What company size and specific industries is Chakra Chat built for? Chakra Chat is designed for SMBs and growing businesses with 10 to 500 employees, especially marketing managers and chat support teams that want to automate WhatsApp engagement without technical complexity. It is built for organizations that need practical chat automation rather than large enterprise deployments. Features and Usability ### What are the key features of Chakra Chat? Chakra Chat offers API access, CRM, and lead management tools for handling customer records and qualifying leads. It also includes chat/messaging, one-to-one messaging, chatbots, autoresponders, template management, and real-time conversations, plus activity dashboard, reporting/analytics, real-time data, monitoring, and notifications. Pricing ### How much does it cost and what fees or limitations are included? Chakra Chat offers a free version and free trial, plus paid plans starting at $12.49 per month for Starter. Growth costs $24.99 per month, and Advanced costs $49.99 per month with a free 30-minute setup call. Starter includes 10,000 template messages; extra messages are $0.001 each after plan limits. Getting Started and Support ### What training and onboarding options does Chakra Chat offer? Chakra Chat provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and Q&A, documentation offers written reference for features and steps, and videos give visual walkthroughs that teams can review at their own pace. Getting Started and Support ### What customer support options does Chakra Chat offer? Chakra Chat provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to look up answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra data shows that buyers of conversational marketing platforms rank the following features as their top priorities: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Chakra Chat includes **Chat/Messaging** and **Chatbot**, giving teams direct ways to connect with visitors in real time and automate responses to common questions. However, it does not include **Campaign Management**. By supporting **Chat/Messaging** and **Chatbot**, the product helps businesses respond faster, handle more conversations at scale, and provide timely interactions that can improve lead capture and customer communication. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Chakra Chat 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Autoresponders: Create and automatically send premade copy in response to customer messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - One-to-One Messaging: Send personal messages to clients or attendees - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10042741/Chakra-Chat/pricing/) Free $0.00 It includes: - 1000 Session Messages Per Month - Official WhatsApp API - Co-Existence Support - Self-Serve Setup Guide - Up To 2 Users - Connect 1 WhatsApp Number - Extra WhatsApp Numbers - Mobile App - Marketing Module: Campaign Segmentation, Drip Campaigns (Sequences), Broadcast Campaigns, Retargeting Campaigns - Other: Chat Filters, Chat Response Analytics, Campaign Analytics, Payment Link, Inbound Webhooks - API Access: Send Session Message APIs, Media APIs, Management APIs, Inbound Webhooks, Send Template Message APIs - Support: Product Help Guide, Support Tickets Starter $12.49 Flat Rate,Per Month It includes: - 10,000 Template Messages Per Month Included - Unlimited Session Messages - Additional Template Messages: Pro-Rated at $0.001 Per Message After 10,000 - Official WhatsApp API - Co-Existence Support - Self-Serve Setup Guide - Up To 3 Users - Connect Up To 2 WhatsApp Numbers - Extra WhatsApp Numbers - Mobile App - Customer Support, Marketing Module, Other, API Access, Support, Addons Same As Free Plan Growth $24.99 Flat Rate,Per Month It includes: - 25,000 Template Messages Per Month Included - Unlimited Session Messages - Additional Template Messages: Pro-Rated at $0.001 Per Message After 25,000 - Official WhatsApp API - Co-Existence Support - Self-Serve Setup Guide - Up To 6 Users - Connect Up To 5 WhatsApp Numbers - Extra WhatsApp Numbers - Mobile App - Customer Support, Marketing Module, Other, API Access, Support, Addons Same As Starter Plan Advanced $49.99 Flat Rate,Per Month It includes: - 75,000 Template Messages Per Month Included - Unlimited Session Messages - Additional Template Messages: Pro-Rated at $0.001 Per Message After 75,000 - Official WhatsApp API - Co-Existence Support - Free 30 Min Setup Call Included - Up To 12 Users - Connect Up To 12 WhatsApp Numbers - Extra WhatsApp Numbers (With Special Underline Styling) - Mobile App - Customer Support, Marketing Module, Other, API Access, Support (Support Tickets Are Priority), Addons Same As Other Plans Enterprise Contact vendor for details ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.