# Vakoso Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vakoso Software - reviews, pricing plans, popular comparisons to other Other Business Software products and more.

Source: https://www.capterra.com/p/10042776/Vakoso

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# 

 Vakoso Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 16, 2026

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[Description](#description)[Use cases](#use-cases)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vakoso

## What is Vakoso?

Vakoso is a damage reporting platform that enables incident submissions through QR code scanning. Tenants scan a QR code displayed on property notices to submit time-stamped reports with descriptions, contact details, and photos directly through a smartphone browser. The platform consolidates submissions into a unified dashboard where property managers can track tickets, manage workflows, and maintain audit-ready records. Each property receives a customizable PDF flyer with a unique QR code for deployment. The system supports multi-property management with centralized oversight, providing separate reporting links and histories for each location. AI-powered triage categorizes incoming reports, and audit exports generate compliance-ready documentation. Operating under GDPR standards in Germany, the platform processes reports in three steps: scan, report, and submit.

## What is Vakoso used for?

[Other Business Software](https://www.capterra.com/other-business-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
available

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## Pricing

Value for money

5.0 (1)

Free Trial

Starter

$19.00

Flat Rate,Per Month

It includes:

-   PDF flyer and public reporting page with full Vakoso branding
-   Public reporter upload: 1 photo per damage report
-   Public reporting form, tickets, and email notifications
-   Printable QR materials from the dashboard (physical poster QR)
-   Up to 2 active team members (including the owner)

Growth

$69.00

Flat Rate,Per Month

It includes:

-   Everything in Tier 1
-   Your logo on materials
-   AI triage from description and photos
-   Up to 5 photos per public report
-   Audit export as ZIP (manifest + media) for evidence and archives
-   Up to 3 active team members (including the owner)

Scale

$99.00

Flat Rate,Per Month

It includes:

-   Everything in Tier 2
-   White-label: flyer and reporting page with no visible Vakoso branding
-   Up to 5 active team members (including the owner)

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HR

Herbert R.

CEO

Real Estate

### "The QR maintenance reporting our tenants actually use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2026

Pros

We put a QR code in each unit and tenants report a problem by scanning it ; photo, description, location, in under a minute, no app and no account. That last part is the difference: tenants who used to call or never report now actually submit. Every report lands as one ticket with a clear status, so nothing falls through, and we can export a ZIP audit trail per ticket when we need documentation.

Cons

It's reactive to tenant reports rather than a preventive-maintenance scheduler, and contractors are added as team members rather than through a dedicated assign-to-contractor flow

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)