# Vakoso Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Vakoso Software - reviews, pricing plans, popular comparisons to other Other Business Software products and more. Source: https://www.capterra.com/p/10042776/Vakoso --- # Vakoso Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Vakoso ## What is Vakoso? Vakoso is a damage reporting platform that enables incident submissions through QR code scanning. Tenants scan a QR code displayed on property notices to submit time-stamped reports with descriptions, contact details, and photos directly through a smartphone browser. The platform consolidates submissions into a unified dashboard where property managers can track tickets, manage workflows, and maintain audit-ready records. Each property receives a customizable PDF flyer with a unique QR code for deployment. The system supports multi-property management with centralized oversight, providing separate reporting links and histories for each location. AI-powered triage categorizes incoming reports, and audit exports generate compliance-ready documentation. Operating under GDPR standards in Germany, the platform processes reports in three steps: scan, report, and submit. ## What is Vakoso used for? [Other Business Software](https://www.capterra.com/other-business-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vakoso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vakoso.com/en&name=Vakoso) ## FAQs about Vakoso Overview ### What company size and specific industries is Vakoso built for? Vakoso is designed for property management firms, homeowner associations, landlords, facility management teams, and operators of public spaces such as car parks and playgrounds. It fits organizations that manage residential, commercial, or shared spaces, especially teams responsible for upkeep, coordination, and day-to-day property operations. Features and Usability ### What are the key features of Vakoso? Vakoso offers distinct business functionality, niche application support, and specialized or emerging capabilities. These core features position the product around targeted operational use cases rather than broad, general-purpose software. The feature set focuses on category-specific functions designed for focused workflows and domain-oriented tasks. Pricing ### How much does it cost and what fees or limitations are included? Vakoso starts at $19 per month for the Starter plan, which covers up to 10 units. The $69 Growth plan supports up to 50 units, and the $99 Scale plan covers up to 100 units. A free trial is available. Starter includes up to 2 team members; Scale adds white-label branding. Getting Started and Support ### What training and onboarding options does Vakoso offer? Vakoso provides documentation for teams getting started with the product. Documentation gives written reference material for self-paced learning, feature review, and step-by-step guidance when users need to check setup details or revisit instructions. Getting Started and Support ### What customer support options does Vakoso offer? Vakoso provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These channels give users direct help requests and self-service information for common questions and troubleshooting. No reviewer feedback about support experience is available, so no conclusions can be drawn about response time or helpfulness. ## Pricing Value for money 5.0 (1) Free Trial Starter $19.00 Flat Rate,Per Month It includes: - PDF flyer and public reporting page with full Vakoso branding - Public reporter upload: 1 photo per damage report - Public reporting form, tickets, and email notifications - Printable QR materials from the dashboard (physical poster QR) - Up to 2 active team members (including the owner) Growth $69.00 Flat Rate,Per Month It includes: - Everything in Tier 1 - Your logo on materials - AI triage from description and photos - Up to 5 photos per public report - Audit export as ZIP (manifest + media) for evidence and archives - Up to 3 active team members (including the owner) Scale $99.00 Flat Rate,Per Month It includes: - Everything in Tier 2 - White-label: flyer and reporting page with no visible Vakoso branding - Up to 5 active team members (including the owner) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HR Herbert R. CEO Real Estate ### "The QR maintenance reporting our tenants actually use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2026 Pros We put a QR code in each unit and tenants report a problem by scanning it ; photo, description, location, in under a minute, no app and no account. That last part is the difference: tenants who used to call or never report now actually submit. Every report lands as one ticket with a clear status, so nothing falls through, and we can export a ZIP audit trail per ticket when we need documentation. Cons It's reactive to tenant reports rather than a preventive-maintenance scheduler, and contractors are added as team members rather than through a dedicated assign-to-contractor flow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.