# SimpleBot AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SimpleBot AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10042785/SimpleBot-AI --- # SimpleBot AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SimpleBot AI ## What is SimpleBot AI? SimpleBot AI is a chatbot designed to convert website visitors into leads through automated conversations and contact capture. Combining AI with live chat, it engages visitors 24/7, answering questions and guiding them to schedule meetings or share contact details. Installation is simple, requiring code insertion into platforms like WordPress, Shopify, or Wix. Lead capture forms within chats collect names, emails, and phone numbers, with customizable fields for privacy compliance. Visitors can book meetings via scheduling links, eliminating email coordination. Team members can join chats for personalized interaction. Security features include role-based access controls and domain restrictions. An analytics dashboard tracks engagement and conversions, while brand customization options allow the widget to match website design. Offline modes ensure lead capture and question collection outside business hours. ## What is SimpleBot AI used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimpleBot AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://simplebotai.com/&name=SimpleBot AI) ## FAQs about SimpleBot AI Overview ### What company size and specific industries is SimpleBot AI built for? SimpleBot AI is designed for small and medium-sized businesses and teams that want to turn website visitors into sales leads. It is a fit for service providers, product companies, and B2B teams that need a lead-generation tool for their websites. Features and Usability ### What are the key features of SimpleBot AI? SimpleBot AI offers AI Copilot, chatbot, and live chat features for customer support and sales or marketing workflows. It includes automated responses, automated routing, intent recognition, natural language processing, and proactive chat, plus lead capture, lead qualification, transcripts and chat history, workflow automation, and customizable branding. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? SimpleBot AI starts at $29 per month for the Simple Plan, which includes 1 agent seat, 50 AI chats, 50 live chats, and website support for one site. A free trial is available. The $49 Simple Plus Plan adds Chat Topics Insights, and the $79 Simple Business Plan increases seats and chat limits. Getting Started and Support ### What training and onboarding options does SimpleBot AI offer? SimpleBot AI provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos offer visual walkthroughs. Getting Started and Support ### What customer support options does SimpleBot AI offer? SimpleBot AI provides Email/Help Desk, Phone Support, and Chat. Support is offered through these channels for users who need assistance with setup, account questions, or product issues. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Augmented Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze data and automatically generate insights using AI/ML technologies Automated Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Automated Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Customer Support 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality SimpleBot AI 21 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Simple Plan $29.00 Flat Rate,Per Month It includes: - 50 AI chats per month - 50 Live chats per month - 1 agent seat - Lead capture + conversation transcripts - Meeting booking links - Widget customization (brand-matched) - Onboarding support - Phone/Email support Simple Plus Plan $49.00 Flat Rate,Per Month It includes: - 100 AI chats per month - 100 Live chats per month - 2 agent seats - Chat Topics Insights feature included - Lead capture + conversation transcripts - Meeting booking links - Widget customization (brand-matched) - Onboarding support - Phone/Email support Simple Business Plan $79.00 Flat Rate,Per Month It includes: - 200 AI chats per month - 200 Live chats per month - 4 agent seats - Chat Topics Insights feature included - Lead capture + conversation transcripts - Meeting booking links - Widget customization (brand-matched) - Onboarding support - Phone/Email support Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BS Bruce S. Founder E-Learning ### "Easy to Set Up and Live Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 I'm not a tech savvy person, so when I was approached about adding an AI sales assistant for my website, I had some concerns. Not only was I worried about the technical aspects of setting up the assistant, but I was also worried that the AI would not accurately represent my company and services. SimpleBot AI alleviated those concerns. The website import feature to create the business profile was easy to use, and Bobby helped refine our profile to add extra information that wasn't listed on our website. I'm a small business so I don't have time to be at my computer talking with website visitors. SimpleBot AI is exactly what I needed to help get new business. Pros The setup was simple and the free onboarding session was much appreciated, not to mention the free business profile refinement and AI agent customization services. The ability to take over AI conversations and chat live with a visitor is great. Also, the ability to speak with a live person for support is probably one of the biggest differentiators. If I want to update the assistant's behavior and am not sure how to do it, I can just pick up the phone. This is virtually unheard of in the modern software industry. The chat topics insights feature is super helpful in keeping an eye on conversations with visitors without having to read everything. Cons I honestly am not sure. Since this is the first chatbot service I've used, I really don't have anything to compare with. The lack of integration with WhatsApp is a little disappointing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 2, 2026 Thank you for the kind review Bruce! We actually have integration with WhatsApp and other platforms on our product roadmap. We'll be sure to reach out to you as soon as that integration is available. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.