--- title: "Dokumint Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dokumint Software - reviews, pricing plans, popular comparisons to other IT Documentation products and more." source_url: "https://www.capterra.com/p/10042819/Dokumint/" page_type: "product" language: "en" --- # Dokumint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Dokumint ## What is Dokumint? Dokumint® is an operational IT documentation platform for MSPs and internal IT teams that need clear, structured documentation without unnecessary complexity. It helps teams document customers, sites, devices, networks, passwords, processes, racks, IP addresses, lifecycle risks, business reviews, and more from one consistent platform. Unlike flat notes or scattered spreadsheets, Dokumint focuses on relationships between assets, users, passwords, documents, locations, services, and dependencies. This helps engineers see what connects to what, understand potential impact, and find the right information faster. Built for practical day-to-day use, Dokumint supports multi-tenant MSP environments and gives teams a cleaner system of record for technical documentation. ## What is Dokumint used for? [IT Documentation](https://www.capterra.com/it-documentation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £42 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dokumint?[Manage this product listing](https://www.g2.com/products/dokumint/claim_requests/new?auto=true) ## Dokumint Overview Updated September 2026 AI summary Dokumint supports organizations of all sizes in managing IT documentation by offering features such as access controls, change tracking, credential management, and asset tracking. It provides knowledge base management, search and filter options, customizable templates, and workflow automation, with deployment via cloud or web. Optional capabilities include dashboard reporting, document automation, and version control for enhanced documentation oversight. ## FAQs about Dokumint Overview ### What company size and specific industries is Dokumint built for? Dokumint is designed for MSPs, internal IT departments, technical service organizations, and IT operations teams. It fits companies of varying sizes that need centralized documentation and better operational efficiency, especially in IT services and managed services environments. Features and Usability ### What are the key features of Dokumint? Dokumint offers document automation, document capture, document management, and document storage, along with customizable templates and version control. It also includes workflow automation, workflow management, access controls/permissions, full text search, reporting/analytics, tagging, and knowledge base management for IT documentation and process tracking. Pricing ### How much does it cost and what fees or limitations are included? Dokumint starts at £38 per month per user for the Internal IT Plan, with the MSP Plan priced at £42 per month per user. Both include all features as standard, no onboarding fee, no minimum user count, no long-term tie-in, and a free trial is available. Integrations ### Which third-party tools and platforms does Dokumint integrate with? Dokumint integrates with 4 third-party tools and platforms: HaloPSA, Microsoft 365, Microsoft Entra ID, and NinjaOne. These catalog integrations cover service management, productivity, identity, and endpoint management workflows. Getting Started and Support ### What training and onboarding options does Dokumint offer? Dokumint provides live online training, documentation, and videos for teams getting started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and checking steps as needed. Getting Started and Support ### What customer support options does Dokumint offer? Dokumint offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experience details are not available in the catalog, so support quality, response speed, and common issues cannot be summarized here. ## Features AI summary Based on 388 IT Documentation reviews Capterra reviewers highlight these as the features buyers care about most when choosing IT Documentation software: - **Documentation Management** (**60%** of reviewers rated this feature as critical) - **Knowledge Base Management** (**51%**) - **Text Editing** (**55%**) Dokumint supports **Documentation Management** and **Knowledge Base Management**, giving teams a central place to organize technical information and maintain searchable internal resources. However, it does not include **Text Editing**. Instead, it offers **Credential Management** (**69%**), which can help teams store and control access to sensitive login details alongside their documentation. Together, these features help businesses keep information organized, improve knowledge sharing, and manage access to critical systems more effectively. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Change Tracking Track changes in laws and regulations and compare previous legislation to current legislation Checklists An itemized to do list that can be edited as tasks are completed Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Dokumint 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Change Tracking: Track changes in laws and regulations and compare previous legislation to current legislation - Checklists: An itemized to do list that can be edited as tasks are completed - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - For the IT sector: Specifically developed for the IT sector - Full Text Search: Search for specific words or phrases within a document or database - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Templates: Sample files or documents that could be customized as needed or used as is - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042819/Dokumint/pricing/) MSP Plan £42.00 Per User,Per Month It includes: - Unlimited Customers - Unlimited Read-only users - Unlimited Records - API Access - Custom Domain - White-Label - All Features, always - No minimum user count - No onboarding fee - No long-term tie-in - Impact-aware relationships Internal IT Plan £38.00 Per User,Per Month It includes: - Single Organisation - Unlimited Records - API Access - Custom Domain - White-Label - All Features, always - No minimum user count - No onboarding fee - No long-term tie-in - Impact-aware relationships ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ HaloPSA](https://www.capterra.com/p/20971/HaloPSA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.