--- title: "GoodRep Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoodRep Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10042825/GoodRep/" page_type: "product" language: "en" --- # GoodRep Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) GoodRep ## What is GoodRep? GoodRep.io is review management software that consolidates customer feedback from Google, Facebook, and Yelp into a single dashboard. The platform connects accounts through one-click integration, automatically syncing reviews into a centralized inbox for monitoring. AI-powered reply drafting generates on-brand responses, which can be reviewed and posted directly to Google and Facebook. Automation features include low-rated review alerts, AI auto-drafts, and shareable review request links for SMS or email distribution. Analytics track rating trends, response rates, and review volume. Competitor benchmarking allows comparison against other businesses, while SEO health scores provide location-specific insights. Weekly digests and monthly reports deliver performance summaries, with printable PDF reports available for stakeholder review. The software offers tiered plans designed to scale from single-location operations to multi-location businesses managing up to twenty-five locations. ## What is GoodRep used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodRep?[Manage this product listing](https://www.g2.com/products/goodrep/claim_requests/new?auto=true) ## GoodRep Overview Updated September 2026 AI summary GoodRep provides cloud-based reputation management tools for businesses of all sizes, supporting brand management, review monitoring, review requests, and response management. With features like AI Copilot, predictive analytics, CRM integration, and an API, GoodRep helps organizations track feedback, analyze brand sentiment, and organize reputation data across multiple locations and channels. ## FAQs about GoodRep Overview ### What company size and specific industries is GoodRep built for? GoodRep is designed for local business owners, franchise operators, marketing agencies, multi-location brands, and reputation management professionals. It suits small businesses that serve local markets as well as larger organizations managing multiple locations, especially in retail, hospitality, healthcare, and other service-based industries. Features and Usability ### What are the key features of GoodRep? GoodRep offers AI Copilot, review monitoring, review requests, and response management for handling online feedback. It also includes brand management, competitive analysis, keyword tracking, and media monitoring, plus predictive analytics, CRM integration, API access, scoring, and search and filter tools for organizing reputation data. Pricing ### How much does it cost and what fees or limitations are included? GoodRep starts at $39 per month for the Essential Plan, which covers one location and includes review monitoring, reply drafting, review requests, analytics, and AI reply drafts. The Pro Plan is $69 for up to 3 locations, the Agency Plan is $199 for up to 10, and the Enterprise Plan is $299 for up to 25. A free trial is available. Getting Started and Support ### What training and onboarding options does GoodRep offer? GoodRep provides documentation for training and onboarding support. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking processes as needed. Getting Started and Support ### What customer support options does GoodRep offer? GoodRep provides email/help desk support and an FAQ/forum for customer assistance. These channels give users a direct way to ask questions and find common answers in one place. No reviewer feedback on support experience is available, so no further claims about response speed or helpfulness can be made. ## Features AI summary Based on 1,563 Review Management reviews Capterra reviewers highlight these as the top priorities when choosing reputation management software: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) GoodRep supports **Review Request** and **Review Monitoring**, so teams can collect more customer feedback and keep track of new reviews across channels. However, it does not include **Negative Feedback Management**. Instead, it offers **Response Management** (**47%**), which gives businesses another way to address customer concerns and reply to reviews in a timely manner, helping businesses stay aware of brand sentiment and maintain stronger customer relationships. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience CRM Integration Integration with third-party CRM systems Keyword Tracking Track and monitor a specific set of keywords GoodRep 13 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - CRM Integration: Integration with third-party CRM systems - Keyword Tracking: Track and monitor a specific set of keywords - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Predictive Analytics: Predict future data based on historical data sets - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Request: Allows businesses to request reviews from their customers - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042825/GoodRep/pricing/) Essential Plan $39.00 Flat Rate,Per Month It includes: - Core features (review monitoring, AI drafts, etc.) Pro Plan $69.00 Flat Rate,Per Month It includes: - Monthly email reports - CSV export - Deeper automation (alerts, auto-draft, review links) Agency Plan $199.00 Flat Rate,Per Month It includes: - White-label monthly reports - Custom branding - Priority support Enterprise Plan $299.00 Flat Rate,Per Month It includes: - Up to 25 locations on one subscription - Same white-label reports and priority support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.