# GoodRep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoodRep Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/10042825/GoodRep

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# 

 GoodRep Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

GoodRep

## What is GoodRep?

GoodRep.io is review management software that consolidates customer feedback from Google, Facebook, and Yelp into a single dashboard. The platform connects accounts through one-click integration, automatically syncing reviews into a centralized inbox for monitoring. AI-powered reply drafting generates on-brand responses, which can be reviewed and posted directly to Google and Facebook. Automation features include low-rated review alerts, AI auto-drafts, and shareable review request links for SMS or email distribution. Analytics track rating trends, response rates, and review volume. Competitor benchmarking allows comparison against other businesses, while SEO health scores provide location-specific insights. Weekly digests and monthly reports deliver performance summaries, with printable PDF reports available for stakeholder review. The software offers tiered plans designed to scale from single-location operations to multi-location businesses managing up to twenty-five locations.

## What is GoodRep used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for GoodRep?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://goodrep.io/&name=GoodRep)

## FAQs about GoodRep

Overview

### What company size and specific industries is GoodRep built for?

GoodRep is designed for local business owners, franchise operators, marketing agencies, multi-location brands, and reputation management professionals. It fits organizations that need to manage online reputation across one site or many locations, especially service businesses, retail chains, and agencies supporting client reviews and local presence.

Features and Usability

### What are the key features of GoodRep?

GoodRep offers AI Copilot, review monitoring, review request, and response management for handling online feedback. It also includes keyword tracking, media monitoring, and social media monitoring for tracking brand mentions, plus CRM integration, API access, brand management, competitive analysis, predictive analytics, scoring, and search/filter tools.

Pricing

### How much does it cost and what fees or limitations are included?

GoodRep starts at $39 per month for the Essential plan, which covers one location. The Pro plan is $69 monthly for up to 3 locations, the Agency plan is $199 for up to 10, and Enterprise is $299 for up to 25. A free trial is available.

Getting Started and Support

### What training and onboarding options does GoodRep offer?

GoodRep provides documentation to support team training and onboarding. This written material gives users a reference for reviewing product features, setup steps, and basic usage details at their own pace.

Getting Started and Support

### What customer support options does GoodRep offer?

GoodRep provides email/help desk support and a FAQ/forum for customer assistance. These channels give users a direct way to send questions and a self-serve place to find answers and discussions. No reviewer feedback about support experience is available, so support quality and response times cannot be described.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Brand Management

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Competitive Analysis

Evaluating strengths and weaknesses of companies with the same target audience

CRM Integration

Integration with third-party CRM systems

Keyword Tracking

Track and monitor a specific set of keywords

GoodRep 13 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Evaluating strengths and weaknesses of companies with the same target audience

Integration with third-party CRM systems

Track and monitor a specific set of keywords

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Predict future data based on historical data sets

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

## Pricing

Free Trial

Essential Plan

$39.00

Flat Rate,Per Month

It includes:

-   Core features (review monitoring, AI drafts, etc.)

Pro Plan

$69.00

Flat Rate,Per Month

It includes:

-   Monthly email reports
-   CSV export
-   Deeper automation (alerts, auto-draft, review links)

Agency Plan

$199.00

Flat Rate,Per Month

It includes:

-   White-label monthly reports
-   Custom branding
-   Priority support

Enterprise Plan

$299.00

Flat Rate,Per Month

It includes:

-   Up to 25 locations on one subscription
-   Same white-label reports and priority support

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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