--- title: "Tenno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tenno Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10042861/Tenno/" page_type: "product" language: "en" --- # Tenno Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tenno ## What is Tenno? Tenno is a AI phone answering solution offering Irish businesses a full-time phone line. It handles calls, books appointments, qualifies leads, and manages inquiries autonomously, scaling during high-volume periods. Conversations feel natural, with most callers unaware they’re speaking to AI. After calls, Tenno sends summaries via WhatsApp, SMS, or email, capturing caller info and booking details. Appointments integrate automatically into calendars with service and staff details. On select plans, urgent calls transfer to a mobile phone with context provided. If the AI can’t answer, it records the inquiry and sends a transcript for follow-up. Setup, including number provisioning and custom scripts, completes in 48 hours. Tenno integrates with Google Calendar, Outlook, HubSpot, Fresha, and Pipedrive. GDPR-compliant data is stored in European centers. Businesses can keep their numbers and use Tenno as a parallel line or migrate gradually. ## What is Tenno used for? [IVR](https://www.capterra.com/ivr-software/)[Transcription](https://www.capterra.com/transcription-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €199 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tenno?[Manage this product listing](https://www.g2.com/products/tenno/claim_requests/new?auto=true) ## Tenno Overview Updated September 2026 AI summary Tenno offers small businesses automated transcription services using speech recognition and natural language processing, accessible through cloud and web-based platforms. It supports multi-language capabilities and includes collaboration tools, with AI and machine learning enhancing transcription accuracy. Tenno is suited for organizations seeking efficient ways to convert audio content into text and facilitate team collaboration on transcripts. ## FAQs about Tenno Overview ### What company size and specific industries is Tenno built for? Tenno is designed for small to mid-sized service businesses that need AI phone answering and around-the-clock appointment booking. It is built for dental practices, medical clinics, salons, beauty businesses, and estate agents that handle customer calls and scheduling on a regular basis. Features and Usability ### What are the key features of Tenno? Tenno offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for processing spoken input. It also includes Automatic Transcription and Chat Transcript features for converting conversations into text, plus Multi-Language support, Multimedia Support, and Collaboration Tools for handling shared content and team-based communication. Pricing ### How much does it cost and what fees or limitations are included? Tenno starts at €199 per month for the Starter Plan, which includes 24/7 AI phone answering, appointment booking, WhatsApp/SMS summaries, and Google Calendar integration. The Pro Plan is €399 per month, and a Custom Plan is also available. A free trial is available, and pricing is flat rate. Integrations ### Which third-party tools and platforms does Tenno integrate with? Tenno connects natively to 8 platforms, including communication tools like Slack, Telegram, and WhatsApp, plus scheduling and CRM systems such as Google Calendar, Fresha, HubSpot CRM, HubSpot Sales Hub, and Pipedrive. Getting Started and Support ### What training and onboarding options does Tenno offer? Tenno offers in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions provide guided setup remotely, and documentation gives written reference material for self-paced review and ongoing feature lookup. Getting Started and Support ### What customer support options does Tenno offer? Tenno offers email/help desk, FAQ/forum, phone support, and 24/7 live rep assistance. No reviewer feedback is available to describe support quality, so the catalog only confirms these contact options without indicating response times, helpfulness, or common user frustrations. ## Features AI summary Based on 1,714 IVR reviews Capterra reviewers highlight these as the top features buyers look for in transcription software: - **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical) - **Automatic Transcription** (**54%**) - **Automatic Transcription Services** (**47%**) Tenno includes **Automatic Transcription**, which gives teams a faster way to convert audio into text for documentation and review. However, it does not offer **Speech-to-Text Analysis** or **Automatic Transcription Services**. Instead, it provides **Speech Recognition** (**49%**) and **Natural Language Processing** (**43%**), which can help users identify spoken content and work with text data more effectively, helping businesses speed up transcription tasks and improve how teams manage recorded information. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automatic Transcription Use AI to convert voice into text automatically Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Multi-Language Manage and support multiple languages Multimedia Support Supports various file formats Natural Language Processing Process and analyze human language in text or audio form Tenno 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automatic Transcription: Use AI to convert voice into text automatically - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Multi-Language: Manage and support multiple languages - Multimedia Support: Supports various file formats - Natural Language Processing: Process and analyze human language in text or audio form - Speech Recognition: Train your system to interpret and transcribe voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042861/Tenno/pricing/) Starter Plan €199.00 Flat Rate,Per Month It includes: - Dedicated Irish business number. - Up to 200 calls per month. - SMS summary after every call. - Google Calendar booking integration. - Cancel anytime with 30 days' notice. - First month money-back guarantee if Tenno doesn't book at least 5 appointments. Pro Plan €399.00 Flat Rate,Per Month It includes: - Dedicated Irish business number. - Up to 800 calls per month. - Live transfer to your mobile for urgent calls. - WhatsApp + SMS summaries. - Google Calendar + Outlook integration. - Booking or CRM integration included (e.g., Fresha, HubSpot, Pipedrive). - Custom voice and script. - Cancel anytime with 30 days' notice. - First month money-back guarantee if Tenno doesn't book at least 5 appointments. Custom Plan Contact vendor for details It includes: - Multiple dedicated numbers (per location). - Unlimited calls. - Routed transfer (different mobiles per service). - Bespoke integrations and workflows. - Dedicated onboarding. - Reporting dashboard. - Direct line to the founder. - Cancel anytime with 30 days' notice. - First month money-back guarantee if Tenno doesn't book at least 5 appointments. ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Fresha](https://www.capterra.com/p/142138/Shedul-com/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.