# Tenno Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tenno Software - reviews, pricing plans, popular comparisons to other Transcription products and more.

Source: https://www.capterra.com/p/10042861/Tenno

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# 

 Tenno Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Tenno

## What is Tenno?

Tenno is a AI phone answering solution offering Irish businesses a full-time phone line. It handles calls, books appointments, qualifies leads, and manages inquiries autonomously, scaling during high-volume periods. Conversations feel natural, with most callers unaware they’re speaking to AI. After calls, Tenno sends summaries via WhatsApp, SMS, or email, capturing caller info and booking details. Appointments integrate automatically into calendars with service and staff details. On select plans, urgent calls transfer to a mobile phone with context provided. If the AI can’t answer, it records the inquiry and sends a transcript for follow-up. Setup, including number provisioning and custom scripts, completes in 48 hours. Tenno integrates with Google Calendar, Outlook, HubSpot, Fresha, and Pipedrive. GDPR-compliant data is stored in European centers. Businesses can keep their numbers and use Tenno as a parallel line or migrate gradually.

## What is Tenno used for?

[Transcription](https://www.capterra.com/transcription-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€199

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## FAQs about Tenno

Overview

### What company size and specific industries is Tenno built for?

Tenno is designed for small to mid-sized businesses in service-based industries that need AI phone answering and 24/7 appointment booking. It fits dental practices, medical clinics, salons, beauty businesses, and estate agents that handle frequent customer calls and scheduling.

Features and Usability

### What are the key features of Tenno?

Tenno offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for processing spoken input and generating text output. Core capabilities also include Automatic Transcription, Chat Transcript management, Multi-Language support, Multimedia Support, and Collaboration Tools for sharing and working with conversation content.

Pricing

### How much does it cost and what fees or limitations are included?

Tenno starts at €199 per month for the Starter Plan, which includes 24/7 AI phone answering, appointment booking, WhatsApp/SMS summaries, and Google Calendar integration. The Pro Plan costs €399 per month, and a Custom Plan is available with pricing not listed. A free trial is available.

Integrations

### Which third-party tools and platforms does Tenno integrate with?

Tenno connects natively to Fresha, Google Calendar, HubSpot CRM, HubSpot Sales Hub, Pipedrive, Slack, Telegram, and WhatsApp. These integrations cover scheduling, CRM, sales, and messaging tools, giving Tenno support for 8 third-party platforms.

Getting Started and Support

### What training and onboarding options does Tenno offer?

Tenno provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature guidance.

Getting Started and Support

### What customer support options does Tenno offer?

Tenno provides email/help desk, FAQ/forum, phone support, and 24/7 live rep assistance. Support experience details are not available here, so the available channels can be listed without any claim about response speed, helpfulness, or common user frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automatic Transcription

Use AI to convert voice into text automatically

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Multi-Language

Manage and support multiple languages

Multimedia Support

Supports various file formats

Natural Language Processing

Process and analyze human language in text or audio form

Tenno 7 features

Software program that continuously adjusts its behavior based on observed data

Use AI to convert voice into text automatically

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and support multiple languages

Supports various file formats

Process and analyze human language in text or audio form

Train your system to interpret and transcribe voice messages

## Pricing

Free Trial

Starter Plan

€199.00

Flat Rate,Per Month

It includes:

-   Dedicated Irish business number.
-   Up to 200 calls per month.
-   SMS summary after every call.
-   Google Calendar booking integration.
-   Cancel anytime with 30 days' notice.
-   First month money-back guarantee if Tenno doesn't book at least 5 appointments.

Pro Plan

€399.00

Flat Rate,Per Month

It includes:

-   Dedicated Irish business number.
-   Up to 800 calls per month.
-   Live transfer to your mobile for urgent calls.
-   WhatsApp + SMS summaries.
-   Google Calendar + Outlook integration.
-   Booking or CRM integration included (e.g., Fresha, HubSpot, Pipedrive).
-   Custom voice and script.
-   Cancel anytime with 30 days' notice.
-   First month money-back guarantee if Tenno doesn't book at least 5 appointments.

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Fresha](https://www.capterra.com/p/142138/Shedul-com/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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