--- title: "Sally Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sally Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10042880/Sally/" page_type: "product" language: "en" --- # Sally Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sally ## What is Sally? After each meeting, Sally delivers an accurate transcript with speaker labels and a clean summary with key decisions and action items. Everything is searchable, easy to share, and ready to use in minutes. Key capabilities: - Recording for online, hybrid, and in-person meetings - Accurate transcription with speaker identification - Automatic summaries with decisions and action items - Searchable meeting library - SOC 2 compliant and GDPR-aligned Stop taking notes. Start using them. ## What is Sally used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Transcription](https://www.capterra.com/transcription-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sally?[Manage this product listing](https://www.g2.com/products/aliru-gmbh-sally/claim_requests/new?auto=true) ## FAQs about Sally Overview ### What company size and specific industries is Sally built for? Sally is designed for small to mid-sized businesses and teams across sales, marketing, HR, project management, consulting, professional services, coaching, training, and agency work. It suits organizations that need support for client-facing, people-focused, and service-oriented operations. Features and Usability ### What are the key features of Sally? Sally offers AI/Machine Learning, automatic transcription, and speech recognition for capturing spoken content, plus speaker identification and multi-language support for managing meetings in different languages. It also includes collaboration tools, content management, file management, real-time data, and search/filter features for organizing and retrieving meeting records. Pricing ### How much does it cost and what fees or limitations are included? Sally starts at $10 per user/month for the Starter plan, which includes 1,200 transcription minutes, 1 GB uploads, and basic ticket support. Pro costs $40 per user/month with unlimited minutes, and Enterprise is $79 per user/month. A free trial is available. Integrations ### Which third-party tools and platforms does Sally integrate with? Sally integrates with over 50 third-party tools and platforms, including Asana, Azure DevOps, Bitrix24, ClickUp, Confluence, Dynamics 365, HubSpot CRM, HubSpot Content Hub, HubSpot Marketing Hub, HubSpot Sales Hub, Jira, Make, Microsoft Teams, Notion, and Odoo. Getting Started and Support ### What training and onboarding options does Sally offer? Sally provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing training needs. Getting Started and Support ### What customer support options does Sally offer? Sally provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users written guidance and direct contact options for resolving questions and account issues. No reviewer feedback on support experience is available, so support quality, response times, and helpfulness cannot be assessed here. ## Features AI summary Based on 1,714 AI Agents for Customer Support reviews Capterra reviewers highlight these as the top features buyers look for in transcription software: - **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical) - **Automatic Transcription** (**54%**) - **Automatic Transcription Services** (**47%**) Sally includes **Automatic Transcription**, which gives teams a faster way to convert spoken content into text. However, it does not offer **Speech-to-Text Analysis** or **Automatic Transcription Services**. Instead, it provides **Speech Recognition** (**49%**), a related capability that can still help users capture spoken words and turn audio into usable text. These features help businesses speed up documentation, improve recordkeeping, and give teams quicker access to searchable content. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automatic Transcription Use AI to convert voice into text automatically Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving File Management Create, save, and store files Meeting Management Manage the process of planning and scheduling meetings, including agenda creation Sally 11 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automatic Transcription: Use AI to convert voice into text automatically - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - File Management: Create, save, and store files - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Multi-Language: Manage and support multiple languages - Real-Time Data: Receive data and information in real time - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Speaker Identification: Identifies and differentiates between different speakers. - Speech Recognition: Train your system to interpret and transcribe voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042880/Sally/pricing/) Starter $10.00 Per User,Per Month It includes: - 1,200 transcription minutes per month - Transcription accuracy up to 90.3% - Upload limit: 1 GB per audio/video file - Hosting & development in Germany - Works for online, in-person, and hybrid meetings - Compatible with Zoom, Google Meet, MS Teams, Webex - AI transcription in 99+ languages - AI-powered meeting summaries - Custom vocabulary (technical terms, product names, abbreviations) - Download summaries in company CI formats (DOCX, ODT, PDF, TXT, MD) - Meeting types customization - Customize bot name & avatar - Integration with 8,000+ tools - AI Model: Bronze AI model - Processing speed: up to 3 minutes - Speaker recognition accuracy: 2 circles (industry standard) - Accent & dialect resilience: 2 circles (industry standard) - Technical term recognition: 1 circle (industry standard) - Basic ticket support included Pro $40.00 Per User,Per Month It includes: - Unlimited transcription minutes - Transcription accuracy up to 94.1% - Upload limit: 5 GB per audio/video file - All Starter features plus: Write prompts (custom insights for summary structure) - Organize meetings in folders - Create custom meeting types - Quality benchmarks (conversation standards) - AI chat for individual meetings - AI Model: Silver AI model - Processing speed: up to 3 minutes - Speaker recognition accuracy: 3 circles (above industry standard) - Accent & dialect resilience: 2 circles (industry standard) - Technical term recognition: 2 circles (above industry standard) - Basic ticket support included Enterprise $79.00 Per User,Per Month It includes: - Unlimited transcription minutes - Transcription accuracy up to 98.8% - Upload limit: 5 GB per audio/video file - All Starter and Pro features plus: Highest transcription accuracy - Suitable for complex & multilingual meetings - Global AI chat (cross-meeting insights) - On-premise deployment option (upon request) - Priority support (requests handled within 48 hours) - AI Model: Gold AI model - Processing speed: under 60 seconds - Speaker recognition accuracy: 3 circles (premium quality) - Accent & dialect resilience: 3 circles (premium quality) - Technical term recognition: 3 circles (premium quality) - Enterprise support included ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.