--- title: "EVA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EVA Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/10042885/Eva/" page_type: "product" language: "en" --- # EVA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) EVA ## What is EVA? EVA by New Black is a unified commerce platform that consolidates retail operations across channels and markets into a single system. The platform integrates stores, ecommerce, orders, payments, inventory, compliance, and customer engagement into one architecture. Operating on a real-time data model, Eva eliminates integration complexity and friction from disconnected systems. The POS and mobile POS capabilities enable transactions beyond physical counters, supporting events and pop-ups while maintaining consistent data. Ship-from-store and endless-aisle features turn stores into fulfillment nodes, reducing lost sales due to stock issues. Clienteling and customer 360 provide associates with complete customer history and preferences across locations. Real-time order management ensures seamless inventory and order visibility. Built-in compliance covers fiscalization, e-invoicing, GDPR, and tax reporting. The headless architecture offers flexibility without vendor lock-in. ## What is EVA used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Order Management](https://www.capterra.com/order-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## EVA Overview Updated September 2026 AI summary EVA equips midsize and enterprise retailers with order management, point of sale, CRM, inventory tracking, and eCommerce capabilities, supporting sales and operations across both physical and online channels. Notable features include AI Copilot, loyalty programs, accounting integration, and multi-location support. EVA is available via cloud and web-based deployment, with dedicated payment processing integrations and flexible onboarding options. ## FAQs about EVA Overview ### What company size and specific industries is EVA built for? EVA is designed for enterprise retailers, global retailers, e-commerce businesses, retail operations teams, and compliance-focused retail organizations. It suits larger retail companies that need support for sales, operations, and compliance across physical and online channels. Features and Usability ### What are the key features of EVA? EVA offers point of sale (POS), inventory management, order management, and payment processing for retail and restaurant operations. It also includes billing and invoicing, customer accounts, loyalty program, barcode recognition, real-time reporting, accounting integration, and access controls/permissions, plus third-party integrations, API, and offline access. Integrations ### Which third-party tools and platforms does EVA integrate with? EVA connects natively to Adyen for payment processing integrations. This catalog-listed connection provides a direct link to a third-party payments platform, giving EVA a focused integration footprint rather than a broad app marketplace. Getting Started and Support ### What training and onboarding options does EVA offer? EVA provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does EVA offer? EVA provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided catalog information. ## Features AI summary Based on 617 Point of Sale reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) EVA supports **Credit Card Processing** and **Real-Time Data**, giving retailers the tools to handle transactions efficiently and monitor store activity as it happens. However, it does not include **Inventory Control**. Instead, it offers other highly rated capabilities, including **Multi-Location** (**60%**), **Inventory Tracking** (**57%**), and **Payment Processing** (**57%**), helping businesses manage operations across stores, keep closer watch on stock movement, and process sales more effectively. These features provide teams with better visibility and day-to-day control over retail performance. Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Adyen](https://www.capterra.com/p/165680/Adyen/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.