# Eden Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Eden Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10042893/Eden --- # Eden Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Eden ## What is Eden? Eden is a 24/7 AI receptionist built for US small businesses. Instead of losing callers to voicemail, Eden answers every call in a natural voice, answers common questions from the business's own knowledge base, books appointments directly into the calendar, and intelligently transfers urgent calls to the right person. Business owners set it up in about 90 seconds by forwarding their existing line. Eden serves owner-operators across home services, professional services, auto, beauty, real estate, and property management. ## What is Eden used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eden?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ringeden.com/&name=Eden) ## FAQs about Eden Overview ### What company size and specific industries is Eden built for? Eden is designed for small to mid-sized businesses in service-based industries, including auto repair, real estate, legal services, landscaping, pet grooming, hair salons, plumbing, IT support, HVAC, and property management. Features and Usability ### What are the key features of Eden? Eden offers AI/Machine Learning, Natural Language Processing, and a Chatbot for automated responses and contextual guidance. Core capabilities also include Business Process Automation and Workflow Automation, plus Personalization, Customer Experience Management, and a Virtual Personal Assistant for sales and marketing support. Pricing ### How much does it cost and what fees or limitations are included? Eden starts at $39.99 per month for the PLUS flat-rate plan, which includes a 7-day free trial with no credit card required. PRO costs $99.99 per month, also with a 7-day free trial. ULTRA has custom pricing and requires emailing sales for setup. Integrations ### Which third-party tools and platforms does Eden integrate with? Eden integrates with AppFolio Property Manager, BoldTrail, Google Calendar, and Zapier. The catalog covers property management, scheduling, and automation tools, giving Eden connection points for core operational and workflow tasks across common business platforms. Getting Started and Support ### What training and onboarding options does Eden offer? Eden provides documentation and videos to help teams get started. Documentation gives written reference material for setup steps and feature details, while videos offer visual guidance that users can review at their own pace. Getting Started and Support ### What customer support options does Eden offer? Eden provides email/help desk, FAQ/forum, and chat support. These channels give users direct help, self-service guidance, and faster back-and-forth when needed. No reviewer feedback about support experience is available here, so the support channels can only be described from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Eden 11 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes AI-based platform which conducts a conversation via auditory or textual methods Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Used as a promotional or demonstration tool in sales and marketing presentations Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Program systems that assist users with their daily administrative responsibilities Streamlining repetitive tasks and activities through automated and predefined workflows ## Pricing Free Trial PLUS $39.99 Flat Rate,Per Month It includes: - Unlimited minutes (no per-minute fees) - Custom Q&A to capture leads - Tailored to your business - English & Spanish built-in - 24/7, multi-call ready - Instant email + SMS alerts - Searchable summaries, transcripts, and recordings - IntelliSpam to block robocalls PRO $99.99 Flat Rate,Per Month It includes: - Everything in PLUS - Calendar integration - Unlimited users - Live call transfers - Book appointments directly in your calendar - Send texts during calls - Premium voice selection ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[ BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.