# Coalesce360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Coalesce360 Software - reviews, pricing plans, popular comparisons to other Change Management products and more. Source: https://www.capterra.com/p/10042899/Coalesce360 --- # Coalesce360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Coalesce360 ## What is Coalesce360? Coalesce360 is a business operations platform that unifies sales enablement, customer management, delivery management, help ticket management, production change management, approvals, and reporting. The Azure-native system reduces operational friction by integrating workflows and sharing customer context across teams. Sales enablement includes opportunity management, pipeline visibility, and delivery handoffs. Customer management centralizes account profiles, contact details, and support activity. Delivery management tracks projects, milestones, and customer commitments. Help ticket management handles service requests, priorities, and escalations. Production change management oversees requests, approvals, and audit history. Mobile applications provide access to dashboards and workflows on iOS and Android devices. The integrated design connects customer activity across teams, reduces duplicate data entry, and strengthens control over approvals and audit trails. ## What is Coalesce360 used for? [Change Management](https://www.capterra.com/change-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $17.5 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Coalesce360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://coalesce360.solutions/&name=Coalesce360) ## FAQs about Coalesce360 Overview ### What company size and specific industries is Coalesce360 built for? Coalesce360 is designed for enterprise organizations and teams in customer service, sales, operations, IT change control, and project delivery, with a particular fit for enterprise mainframe environments. It is aimed at businesses that need support across operational and technical workflows rather than small-business use. Features and Usability ### What are the key features of Coalesce360? Coalesce360 offers alerts and notifications, approval workflows, and audit trail tracking for controlled process oversight. It also includes change management and change planning for managing updates, document management for storing related files, prioritization for ranking work, reporting and statistics for progress review, and support ticket management for handling requests. Pricing ### How much does it cost and what fees or limitations are included? Coalesce360 starts at $17.5 per user per month for the Sales, Delivery, and Help Tickets plans, each with tiered pricing and monthly minimums. Each plan includes all module features, and discounts apply when multiple modules are purchased. The Z/os plan is available, but its price is not listed. Integrations ### Which third-party tools and platforms does Coalesce360 integrate with? Coalesce360 integrates with Adobe Acrobat, Adobe PDF Library, IBM Z, Microsoft 365, and SendGrid. These integrations cover document handling, enterprise systems, and email delivery, giving Coalesce360 a focused set of connections for teams working across Microsoft, Adobe, IBM, and messaging environments. Getting Started and Support ### What training and onboarding options does Coalesce360 offer? Coalesce360 provides in person and live online training options for teams getting started. In person sessions support guided instruction on site, while live online sessions allow remote, instructor-led training and reference during setup and early use. Getting Started and Support ### What customer support options does Coalesce360 offer? Coalesce360 provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep. Support quality cannot be assessed here because no reviewer feedback on support is available, so no claims about response times, helpfulness, or common issues can be made. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Workflow Route documents and other data through one or more stakeholders for review and approval Audit Trail A record of all activities within the system, including user access, changes made, etc. Change Management Track and monitor efficient handling of all changes/transitions Change Planning Planning training and tasks to facilitate the transition to new technology, process, or workflow. Document Management Store, manage, and track all electronic documents in a centralized location Coalesce360 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Route documents and other data through one or more stakeholders for review and approval A record of all activities within the system, including user access, changes made, etc. Track and monitor efficient handling of all changes/transitions Planning training and tasks to facilitate the transition to new technology, process, or workflow. Store, manage, and track all electronic documents in a centralized location Arrange tasks based on the level of priority or urgency Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allow customers/users to submit support queries and service requests ## Pricing Sales $17.50 Per User,Per Month It includes: - All features of the Sales module Delivery $17.50 Per User,Per Month It includes: - All features of the Delivery module Help Tickets $17.50 Per User,Per Month It includes: - All features of the Help Ticket module ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Adobe PDF Library](https://www.capterra.com/p/232963/Adobe-PDF-Library/)[ IBM Z](https://www.capterra.com/p/237987/IBM-Z/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.