# Atendio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Atendio Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10042909/Atendio --- # Atendio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Atendio ## What is Atendio? Atendio is an AI chatbot platform that automates customer service across WhatsApp, Instagram, Facebook, and TikTok via a unified dashboard. It delivers responses in under five seconds, anytime. Its conversational AI understands natural language, handles unexpected questions, and adapts to various business contexts. The platform offers automatic appointment scheduling, lead capture, and qualification features to notify businesses when customers are ready to buy. A voice AI assistant manages phone calls, answers inquiries, and escalates urgent issues. Real-time analytics track conversion rates, leads, peak hours, and ROI, with weekly email reports summarizing metrics. Conversation history is stored for 90 days, with data export options for CRM integration. A Copilot feature suggests responses and summarizes chats when manual input is needed. ## What is Atendio used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price MX$1990 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Atendio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://atendio.tech/&name=Atendio) ## FAQs about Atendio Overview ### What company size and specific industries is Atendio built for? Atendio is designed for small to mid-sized businesses across dental clinics, medical practices, salons, spas, restaurants, real estate agencies, gyms, e-commerce businesses, and legal firms. It fits service-based and appointment-driven companies that need a solution suited to customer-facing operations in these industries. Features and Usability ### What are the key features of Atendio? Atendio offers AI Copilot, chatbot, autoresponders, and intent recognition for automated customer interactions, plus CRM, lead capture, and chat transcript management. It also includes multi-channel communication, multi-language support, real-time notifications, reporting and analytics, activity dashboards, sentiment analysis, and third-party integrations for customer service operations. Pricing ### How much does it cost and what fees or limitations are included? Atendio starts at MX$1990 per month for the Básico plan, which includes basic automation, lead capture, WhatsApp support, and analytics. The Pro plan costs MX$3890 per month and adds multichannel support, scheduling, and Voice IA assistant, with setup completed within 48 hours. Enterprise pricing is not listed. Integrations ### Which third-party tools and platforms does Atendio integrate with? Atendio connects natively to 4 third-party platforms: ElevenLabs and Stripe for payments and voice, plus Telnyx Suite and WhatsApp Business API for communications. These catalog integrations cover core workflow needs across billing, messaging, and voice support. Getting Started and Support ### What training and onboarding options does Atendio offer? Atendio provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support self-paced learning through visual walkthroughs and demonstrations of key product functions. Getting Started and Support ### What customer support options does Atendio offer? Atendio provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support is structured for direct contact and self-service, with help available through several channels for different needs. No user feedback is available here to describe response times or service quality. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Atendio 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Tracks metrics that provide insight into how a user interacts with any interface or product For the intention to be used by developers Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Básico (Basic) MX$1,990 Flat Rate,Per Month It includes: - Virtual assistant on WhatsApp available 24/7 - Automatic lead capture and management - WhatsApp channel analytics - Personalized knowledge base - Included support Pro MX$3,890 Flat Rate,Per Month It includes: - Multichannel support (WhatsApp, Instagram, Facebook, TikTok) - Voice IA assistant (automated calls) - Automatic appointment scheduling - Multi-channel analytics with dashboard - Weekly email reports - CSV export with 90 days of conversation history - Escalation to human agent when needed ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[ ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.