--- title: "Lumifone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lumifone Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10042910/Lumifone/" page_type: "product" language: "en" --- # Lumifone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Lumifone ## What is Lumifone? Lumifone is a browser-based international calling platform enabling calls via a web interface. It provides local phone numbers for the US, Canada, UK, and Australia, creating a local presence regardless of location. Calls are made through an integrated dialpad, with incoming calls accepted in the browser or forwarded to personal numbers. The system ensures privacy with encryption and charges only for connected calls. Team management features allow inviting assistants, assigning numbers, and sharing contact lists. Performance tracking tools analyze call metrics to improve strategies, while integration with lead generation tools supports workflows combining advertising with direct calls. ## What is Lumifone used for? [Telemarketing](https://www.capterra.com/telemarketing-software/)[VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lumifone?[Manage this product listing](https://www.g2.com/products/lumifone/claim_requests/new?auto=true) ## Lumifone Overview Updated September 2026 AI summary Lumifone provides telemarketing software for businesses of all sizes, offering features such as auto-dialing, call center management, call recording, lead management, and outbound call handling. With reporting and statistics tools, plus optional performance management capabilities, Lumifone is accessible via cloud and web platforms across multiple operating systems, supporting efficient telemarketing operations and oversight. ## FAQs about Lumifone Overview ### What company size and specific industries is Lumifone built for? Lumifone is designed for small to mid-sized businesses and independent professionals in e-commerce, B2B sales, insurance, dropshipping, virtual assistance, and international sales. It fits teams and solo operators that need a tool for customer outreach, appointment setting, and sales communication across these sectors. Features and Usability ### What are the key features of Lumifone? Lumifone offers auto-dialer, outbound call center, and call center management tools for handling call campaigns and agent operations. It also includes call recording, lead management, performance management, and reporting & statistics to track calls, manage prospects, and monitor team results. Getting Started and Support ### What training and onboarding options does Lumifone offer? Lumifone provides documentation to help teams get started. Documentation gives users written reference material for learning product features, reviewing setup steps, and checking information as needed during onboarding and later use. Getting Started and Support ### What customer support options does Lumifone offer? Lumifone offers email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct contact options and self-service help for common questions. No reviewer feedback about support quality or response experience is available in the catalog data. ## Features AI summary Based on 240 VoIP reviews Capterra reviewers highlight these as the features buyers value most when choosing telemarketing software: - **Lead Management** (**55%** of reviewers rated this feature as critical) - **Campaign Management** (**48%**) - **Call Center Management** (**41%**) Lumifone supports **Lead Management** and **Call Center Management**, giving teams the tools to organize prospect data and manage calling operations more effectively. However, it does not include **Campaign Management**. Instead, it offers **Call Recording** (**41%**), which gives teams another way to review conversations, monitor agent performance, and improve call quality over time, helping businesses maintain better oversight and follow-up across telemarketing workflows. Lead Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Recording 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Auto-Dialer 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System that automatically dials calls Outbound Call Center 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A call center that primarily makes calls, typically sales focused Performance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Lumifone 7 features ### All Features - Auto-Dialer: System that automatically dials calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Starter $29.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WK William K. Manager Telecommunications ### "Solid Cold Calling Tool for Real Estate Agents – Better Answer Rates Than Mojosells" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 3, 2026 Overall, Lumifone has helped me make more quality dials with better results. For cold calling in real estate, the combination of reliable local numbers and solid organization tools has been a win for me. Pros I’m a real estate agent who does a ton of cold calling, and Lumifone has been a really good fit for me. The calling experience is straightforward and reliable. I just open the browser, pick my number, and go. The audio is clear and I don’t get random disconnects like I’ve had with other tools. What I’ve noticed most is my answer rates are noticeably higher than when I was using Sell Mojo. People are picking up way more often. I also get far fewer “Spam Likely” warnings on the other end. When I call from my dedicated local numbers, it just looks more legitimate to prospects, which makes a big difference in this business. The contact management side is practical too. I upload my lists, make notes after calls, set follow-up tasks, and everything stays organized. The auto-dial feature is excellent — I can work through a list of expired listings or FSBOs without constantly stopping and starting. It keeps me in rhythm. I added my assistant to the account and we share the wallet balance, which is simple and works well. Billing is transparent — I’m on a monthly plan and top up when needed. No surprises. The interface is clean and doesn’t get in the way. Everything I actually use is easy to find. Cons While I like Lumifone overall, it’s not perfect. Here are the things that have annoyed me a bit: Occasional glitches with call status. Sometimes a call that was clearly answered shows up as “Unanswered” in the system. It’s not a huge deal, but it gets annoying when I’m trying to keep accurate records of my conversations. Auto-dial can be a little clunky. It works well most of the time, but if the connection hiccups or I take too long writing notes, it sometimes gets stuck and I have to restart the sequence. Needs a bit more polish. The contact/CRM side is still basic. It’s functional, but compared to HubSpot it feels pretty simple. Custom fields work, but managing large lists and advanced filtering could be smoother. Recordings sometimes show 0 seconds. Even when the call was clearly longer, the recording length occasionally displays wrong. I can still play them, but it looks off. No built-in power dialer / predictive dialing. If you’re making hundreds of calls a day, you still have to go one by one (or use auto-dial). Some competitors have more aggressive dialing options. Switched from [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) Lumifone gives me higher answer rate and cost a lot less Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.