# SMART Reply Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMART Reply Software - reviews, pricing plans, popular comparisons to other AI Writing Assistant products and more. Source: https://www.capterra.com/p/10042911/SMART-Reply --- # SMART Reply Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SMART Reply ## What is SMART Reply? SMART Reply is a Microsoft certified AI email assistant for Outlook and LinkedIn. It learns from the sent emails, website content and internal documents, then drafts in the business's voice. SMART Reply drafts Outlook emails, LinkedIn posts and comments. It also covers travel planning with diary blocking, branded booking pages with multi person availability across the organisation, meeting intelligence that summarises transcripts and drafts follow ups, and one click filing to OneDrive and SharePoint with learned folder rules. Users can customise brand elements such as logos and colours and set their own AI behaviour rules. ## What is SMART Reply used for? [AI Writing Assistant](https://www.capterra.com/ai-writing-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £35 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMART Reply?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bsmart-ai.com&name=SMART Reply) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Assisted Content Creation Utilizes artificial intelligence to provide content suggestions to users as they type Automated Text Generation Automatically generates text by applying artificial intelligence to user input Generative AI Use AI to generate content in the form of text, images, videos, etc. Natural Language Processing Process and analyze human language in text or audio form Text Editing Edit text as needed Tone Selection Choose the desired tone for content to be generated SMART Reply 6 features Utilizes artificial intelligence to provide content suggestions to users as they type Automatically generates text by applying artificial intelligence to user input Use AI to generate content in the form of text, images, videos, etc. Process and analyze human language in text or audio form Edit text as needed Choose the desired tone for content to be generated ## Pricing Free Trial SMART Reply £35.00 Per User,Per Month It includes: - Outlook drafts in your voice - LinkedIn posts and comments - Private knowledge base trained on your emails, website, documents and customers' websites - Meeting intelligence with one click follow up - Travel planning with diary blocking - Branded booking pages with multi person availability - One click filing to OneDrive and SharePoint - Brand identity and AI behaviour rules - 14 day free trial, no card required - Cancel any time ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)