--- title: "OxyCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OxyCRM Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10042958/OxyCRM/" page_type: "product" language: "en" --- # OxyCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OxyCRM ## What is OxyCRM? OxyCRM is an AI sales agent that automatically responds to customer messages on WhatsApp, web chat, Instagram DM, and inbound voice calls. The AI replies in under one second, learns your products, services, pricing, and FAQs from your panel, and naturally collects lead information — name, phone, business context, and demo time — during conversation. Every captured lead drops into your CRM with full conversation history. The agent runs 24/7 in your own brand voice (formal, casual, technical, or anything in between), handles 10 or 10,000 conversations with the same staffing, and hands off to a human when the customer asks for one or when the situation gets complex. OxyCRM connects to WhatsApp via Meta Cloud API at zero BSP cost and adds to your website with one line of JavaScript. Built for SMBs, agencies, e-commerce, clinics, and any business that misses messages outside business hours. 90% support cost reduction, sub-1-second response, 7/24 coverage in Turkish and English. ## What is OxyCRM used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2999 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OxyCRM?[Manage this product listing](https://www.g2.com/products/oxycrm/claim_requests/new?auto=true) ## FAQs about OxyCRM Overview ### What company size and specific industries is OxyCRM built for? OxyCRM is designed for small and midsize businesses, especially agencies, e-commerce stores, clinics, and training centers that receive customer messages through WhatsApp, web chat, or Instagram. It is also suited to any business that wants to capture every lead automatically from those channels. Features and Usability ### What are the key features of OxyCRM? OxyCRM offers AI Copilot, AI/Machine Learning, and Natural Language Processing for automated responses and chatbot interactions. Core communication features include live chat, multi-channel communication, transcripts/chat history, and transfers/routing. It also includes lead capture, workflow automation, and code-free development for customer support and sales/marketing. Pricing ### How much does it cost and what fees or limitations are included? OxyCRM starts at $2999 per month for the Starter plan, with Growth at $7499, Pro at $16999, and an Enterprise plan with no listed price. A free trial is available. Starter includes 300 webchats monthly, while higher tiers add more channels, support, and conversation limits. Getting Started and Support ### What customer support options does OxyCRM offer? OxyCRM offers Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users can contact support through several direct channels for account or product questions, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) OxyCRM supports **Automated Responses** and **Natural Language Processing**, giving teams a way to reply faster and understand user intent more accurately during conversations. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate highly, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These capabilities help businesses manage real-time conversations, improve service quality, and deliver more relevant responses, allowing teams to handle customer interactions more efficiently. Adaptive Follow-Up Enable autonomous follow-up questioning based on participant responses through adaptive conversation flows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Survey Builder Utilize AI to automate survey creation, question generation, or interview moderation with minimal human intervention Analytics Tools for the systematic analysis of various types of data or statistics Automated Responses Automatic reply functionality for incoming messages OxyCRM 22 features ### All Features - Adaptive Follow-Up: Enable autonomous follow-up questioning based on participant responses through adaptive conversation flows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Survey Builder: Utilize AI to automate survey creation, question generation, or interview moderation with minimal human intervention - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Conversational AI Interviewer: Employ NLP or speech recognition to conduct conversational interviews and analyze open-ended responses automatically - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multimedia Support: Supports various file formats - Natural Language Processing: Process and analyze human language in text or audio form - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Transfers/Routing: Transfer queries and organize messages between agents - Voice: Make and receive calls directly in the application. Track and record calls for analysis. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042958/OxyCRM/pricing/) Starter 2,999 Flat Rate,Per Month It includes: - 300 Webchat Per Month - Web Widget - Knowledge Base - Lead Capture - Email Support Growth 7,499 Flat Rate,Per Month It includes: - 800 Webchat Per Month - Web Widget + WhatsApp - Automatic Lead & Demo - Priority Support - Analytics Dashboard Pro 16,999 Flat Rate,Per Month It includes: - 2,000 Webchat Per Month - All Channels - Custom Persona Design - Handoff + Reports - Phone Support Enterprise Contact vendor for details It includes: - 5,000 Conversations Per Month - All Channels - Custom Integration - SLA Guarantee - Dedicated Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.