# CityTroops Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CityTroops Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/10042985/CityTroops

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 CityTroops Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

CityTroops

## What is CityTroops?

CityTroops is a field service management software that centralizes field operations via a real-time platform on web, Android, and iOS. It manages personnel, assets, routes, and client interactions with customizable options for specific needs. Field teams submit reports with geolocation, timestamps, photos, and digital signatures, functioning offline when connectivity is unavailable. The platform offers customizable report templates, route organization, task scheduling, and real-time monitoring. Coverage mapping shows workforce locations and client status geographically, while dashboards and analytics track performance. Integration with QR codes, barcodes, and NFC enables check-ins, asset tracking, and location verification. Teams can scan codes to confirm visits, manage equipment, and validate presence. Role-based dashboards filter data by user permissions, and reports can be exported or shared for documentation and analysis.

## What is CityTroops used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$14.9

Flat Rate, Per Month

Free trial  
available

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Do you work for CityTroops?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://citytroops.com/&name=CityTroops)

## FAQs about CityTroops

Overview

### What company size and specific industries is CityTroops built for?

CityTroops is designed for trade marketing agencies, pharmaceutical companies, security firms, logistics providers, public agencies, and retail chains. The target audience includes organizations in these sectors that need a tool suited to structured field operations and coordination across multiple teams and locations.

Features and Usability

### What are the key features of CityTroops?

CityTroops offers dispatch management, work order management, scheduling, and routing for field operations, plus GPS, mobile dashboards, and real-time data for location-based oversight. It also includes access controls/permissions, activity tracking, electronic signature, customizable reports, data visualization, and reporting/analytics for monitoring performance and workflows.

Pricing

### How much does it cost and what fees or limitations are included?

CityTroops starts at $14.9 per month for the Essentials Plan, which includes CRM, everything in the Free Plan, no daily limit, and personalization. The Premium Plan is $24.9 per month, and the Enterprise Plan is $44.9 per month; a free version and free trial are available.

Getting Started and Support

### What training and onboarding options does CityTroops offer?

CityTroops provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference materials for setup and feature review.

Getting Started and Support

### What customer support options does CityTroops offer?

CityTroops provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experience, the product's support quality cannot be assessed here, but the listed channels suggest multiple ways for users to seek help and find information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Dispatch Management

Manage sending personnel and resources to a site as needed

Electronic Signature

Digitally sign online documents

GPS

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Real-Time Data

Receive data and information in real time

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

CityTroops 10 features

Track and document all activities across devices, networks, and other systems

Manage sending personnel and resources to a site as needed

Digitally sign online documents

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Essentials Plan

$14.90

Flat Rate,Per Month

It includes:

-   Everything in Free Plan
-   No Daily Limit
-   Personalization
-   CRM

Premium Plan

$24.90

Flat Rate,Per Month

It includes:

-   Everything in Essentials Plan
-   Multi-user Access
-   Marketing Automation
-   Priority Support

Enterprise Plan

$44.90

Flat Rate,Per Month

It includes:

-   Everything in Premium Plan
-   Customer Success Manager
-   SSO (SAML)
-   Priority Sending

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)