# Tapsy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tapsy Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10043005/Tapsy --- # Tapsy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Tapsy ## What is Tapsy? Tapsy AI is customer feedback software that uses NFC technology to gather real-time insights without requiring app downloads or user registration. Guests tap an NFC point, provide quick feedback through surveys or ratings, and receive instant rewards like discounts or vouchers. The platform's AI-powered tools create multilingual surveys, analyze sentiment, and detect churn signals across touchpoints. Businesses can capture feedback at key moments, address issues proactively, and leverage idea boards for customer suggestions. Real-time dashboards offer analytics, trends, benchmarks, and reward statistics. The software supports first-party data ownership and integrates with systems like CRM and POS. Customizable campaigns enable tailored feedback collection with personalized rewards for different customer segments. Tapsy AI is GDPR-compliant and includes consent flows and data controls designed to meet privacy requirements. ## What is Tapsy used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tapsy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://socialtechprojects.com/&name=Tapsy) ## FAQs about Tapsy Features and Usability ### What are the key features of Tapsy? Tapsy offers feedback management, surveys and feedback, and multi-channel communication for collecting customer input across different touchpoints. It also includes multi-channel data collection, real-time notifications, analytics and reporting, sentiment analysis, CRM, customizable branding, and third-party integrations, with API and dashboard access for monitoring activity. Integrations ### Which third-party tools and platforms does Tapsy integrate with? Tapsy integrates with 7 third-party tools, including communication and business apps such as Slack, Microsoft Teams, Gmail, Intercom, Dropbox Business, PayPal, and Shopify. These catalog integrations cover messaging, email, file storage, payments, and ecommerce workflows. Getting Started and Support ### What training and onboarding options does Tapsy offer? Tapsy provides documentation for teams that need written reference material during setup and early use. This format supports self-paced review of product details, steps, and feature explanations without requiring live instruction or video-based training. Getting Started and Support ### What customer support options does Tapsy offer? Tapsy offers Email/Help Desk, Knowledge Base, Phone Support, and Chat. User feedback on support quality is not available in the provided catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multi-Channel Data Collection Collect information from multiple sources Multi-Language Manage and support multiple languages Tapsy 8 features Application programming interface that allows for integration with other systems/databases Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Notifications that are delivered to users as soon as an event occurs Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Intercom](https://www.capterra.com/p/134347/Intercom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.