# Sarvam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sarvam Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10043037/Sarvam

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# 

 Sarvam Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Sarvam

## What is Sarvam?

What Samvaad does: 1. Speaks your customers' language: Natively handles Indian languages and code-mixed conversations, so agents sound natural to every customer, in every region. 2. Works across channels: One agent, deployed seamlessly across voice calls, WhatsApp, and web chat, with consistent context and tone. 3. Plugs into your stack: Connects to CRMs, core banking systems, ERPs, ticketing tools, and internal APIs to fetch information and take action in real time. 4. Goes beyond conversation: Completes transactions, updates records, books appointments, processes requests, and triggers downstream workflows. 5. Delivers actionable insights: Every conversation becomes structured data on customer intent, satisfaction, and outcomes, ready for your analytics and decisioning systems.

## What is Sarvam used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## FAQs about Sarvam

Overview

### What company size and specific industries is Sarvam built for?

Sarvam is designed for enterprises and government agencies, as well as developers building AI solutions in Indian languages. It fits organizations that need language-focused AI support across public-sector use cases and large business environments, rather than small businesses or general-purpose teams.

Features and Usability

### What are the key features of Sarvam?

Sarvam offers AI and machine learning features such as generative AI, natural language processing, intent recognition, sentiment analysis, speech recognition, and speech synthesis. It also includes chatbot, live chat, chat transcript, CRM, knowledge base management, configurable workflow, real-time analytics, monitoring, API, and third-party integrations.

Integrations

### Which third-party tools and platforms does Sarvam integrate with?

Sarvam connects natively to LiveKit and n8n.io. These integrations cover real-time voice and video infrastructure through LiveKit and workflow automation through n8n.io, giving Sarvam a focused set of third-party platform connections for communications and automation.

Getting Started and Support

### What training and onboarding options does Sarvam offer?

Sarvam provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. These formats give users structured ways to begin using the product.

Getting Started and Support

### What customer support options does Sarvam offer?

Sarvam provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users written guidance and direct assistance for common questions and account issues. No reviewer feedback about support quality is available here, so response times, helpfulness, and frustrations cannot be assessed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Code-free Development

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Configurable Workflow

Configure existing workflows to meet your organization's needs

Sarvam 26 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Configure existing workflows to meet your organization's needs

Interprets what a user is doing based on context and helps guide them through the process.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

For the intention to be used by developers

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial available

## Integrations

[

n8n.io](https://www.capterra.com/p/198028/n8n-io/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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