--- title: "Survey Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Survey Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10043101/Survey/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Survey Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Survey ## What is Survey? Survey is feedback collection software that lets organizations create custom surveys, distribute them across channels, and analyze responses in real time. The drag-and-drop builder supports NPS, scale ratings, text answers, and multiple-choice questions. Surveys can be shared via email, direct links, or embedded on websites, simplifying feedback collection without technical skills. Responses are centralized in a dashboard, eliminating manual data entry and ensuring instant updates. Real-time analytics identify patterns, compare results, and highlight improvement areas. Survey integrates with platforms like WordPress and SharePoint, offering templates and customizable branding. Mobile accessibility enables teams to track surveys and view responses on any device, with responsive design ensuring professional display. Automated reports provide actionable insights for evaluating employee well-being, customer experiences, and user behavior. ## What is Survey used for? [Survey](https://www.capterra.com/survey-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Survey?[Manage this product listing](https://www.g2.com/products/survey/claim_requests/new?auto=true) ## FAQs about Survey Overview ### What company size and specific industries is Survey built for? Survey is designed for consumer research and market research programs that need to reach mobile Gen Z and Millennial users. It suits organizations running app-based questionnaires for survey participation, rewards, extra income, and consumer insight collection rather than a specific company size or industry sector. Features and Usability ### What are the key features of Survey? Survey offers survey builder tools with customizable questions, multiple question types, and template management for creating forms. It also includes multi-channel distribution, mobile survey, offline response collection, and site intercept survey options. Reporting/analytics, sentiment analysis, alerts/notifications, and third-party integrations support feedback management and data export. Integrations ### Which third-party tools and platforms does Survey integrate with? Survey integrates with Zapier. Getting Started and Support ### What customer support options does Survey offer? Survey provides Email/Help Desk, Phone Support, and Chat for customer support. No reviewer feedback is available for support topics, so user experience details such as response time, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 10,704 Survey reviews Not all survey tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Survey includes **Customizable Questions** and **Survey Builder**, so teams can create tailored forms and build surveys more efficiently. However, it does not offer **Surveys & Feedback**. Instead, it provides **Reporting/Analytics** (**45%**) and **Data Import/Export** (**42%**), which give businesses a way to review response trends and move data between systems more easily, helping teams make informed decisions and manage survey results with less manual work. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Branding Add customized logos and colors to align with company branding Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export Import and export data to and from software applications Survey 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Site Intercept Survey: Survey popup over a webpage to specific users based on their behavior - Survey Builder: Create and manage surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Business $149.00 Flat Rate,Per Month ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.