# Fonimo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fonimo Software - reviews, pricing plans, popular comparisons to other Softphone products and more.

Source: https://www.capterra.com/p/10043167/Fonimo

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# 

 Fonimo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Fonimo

## What is Fonimo?

Fonimo: WebRTC VoIP Softphone is a communication platform that enables internet-based voice calls using SIP accounts. The software unifies voice calls, SMS, and chat into a single interface accessible across multiple devices and networks. Fonimo can be deployed on self-hosted servers, providing control over infrastructure and data management. The platform supports Android, iOS, Windows, and macOS operating systems. A progressive web app allows browser-based access without requiring installation. Fonimo integrates with VoIP platforms such as FreePBX, Asterisk, and FreeSwitch, supporting IP PBX systems and call centers. Organizations can utilize existing telecom infrastructure through these integrations. Security features include TLS and SRTP encryption to protect communications. The platform offers white-label customization options and a scalable architecture. Updates and technical support are provided to accommodate evolving business needs.

## What is Fonimo used for?

[Softphone](https://www.capterra.com/softphone-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Call Center Integration

Integration with third-party call center software

Fonimo 40 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Integration with third-party call center software

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Store caller information within an accessible database

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Group messaging lets multiple people carry on a group conversation

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Record the audio of phone conversations for quality assurance purposes

Transmit voice and other information digitally

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Place/receive calls through voice over IP connection

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Free trial not available

## Integrations

[

Fusion](https://www.capterra.com/p/158778/Fusion/)[

Asterisk](https://www.capterra.com/p/60249/Asterisk/)[

Fusion](https://www.capterra.com/p/140079/InnoSoft-Fusion/)[

Fusion](https://www.capterra.com/p/202034/FAEM/)[

Fusion](https://www.capterra.com/p/84094/Fusion/)[

ePB](https://www.capterra.com/p/162719/ePB/)[

Fusion](https://www.capterra.com/p/227692/Fusion/)[

ASTPP](https://www.capterra.com/p/239601/ASTPP/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)