# Talkover Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Talkover Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10043182/Talkover

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# 

 Talkover Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Talkover

## What is Talkover?

Talkover is an AI voice agent platform that automates calls for customer service, sales, and collections. The platform allows organizations to deploy AI agents for prospecting, lead qualification, scheduling, and collections without coding. Agents can be created using the General Builder, Flow Builder, or Talk feature, then configured with voices, knowledge bases, and telephony settings. The platform provides transparency through logs, transcriptions, and analytics dashboards. Its telephony infrastructure supports many simultaneous calls. Contextual awareness enables agents to access customer history and preferences, delivering personalized interactions while learning over time. Talkover integrates with tools such as Google Calendar, Zapier, and Twilio. The platform supports call transfers, appointment scheduling, IVR navigation, and post-call analysis for workflow automation and conversation management.

## What is Talkover used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## FAQs about Talkover

Overview

### What company size and specific industries is Talkover built for?

Talkover is designed for healthcare providers, financial institutions, insurance companies, logistics firms, home service providers, retailers, travel agencies, and debt collection organizations. The description points to organizations in regulated and service-heavy sectors, rather than a specific company size, so it appears suited to businesses of varying sizes in those industries.

Features and Usability

### What are the key features of Talkover?

Talkover offers call center management features including automatic call distribution, call transfer, caller ID, and IVR, plus call tracking and activity tracking. It also includes reporting and analytics, real-time monitoring, dashboards, CRM, third-party integrations, and speech recognition and sentiment analysis for call and performance analysis.

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### More questions?

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Integrations

### Which third-party tools and platforms does Talkover integrate with?

Talkover integrates with 5 third-party tools, including Bitrix24, Google Calendar, Pipedrive, Twilio, and n8n.io. These integrations cover CRM, scheduling, communications, and automation, giving Talkover connections to common business platforms used for contact management, calendar coordination, messaging, and workflow orchestration.

Getting Started and Support

### What training and onboarding options does Talkover offer?

Talkover provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does Talkover offer?

Talkover provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Tracking

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Talkover 10 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

View and track pertinent metrics to find patterns and gain insights from data

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## Pricing

### Starting price

Free trial available

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

n8n.io](https://www.capterra.com/p/198028/n8n-io/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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