# Synapse Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synapse Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more.

Source: https://www.capterra.com/p/10043183/Synapse

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# 

 Synapse Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Synapse

## What is Synapse?

Synapse is an AI recruiting platform that handles all recruiting processes such as sourcing, matching, multi-step email campaigns, and AI-drafted replies. Define the role, and the AI auto-sources candidates, scores every match, and sends hyper-personalized outreach written from each candidate's actual background. The AI learns from every approved candidate, every edited message, every sent reply.

## What is Synapse used for?

[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

$99

Usage Based, Per Month

Free trial  
available

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## FAQs about Synapse

Overview

### What company size and specific industries is Synapse built for?

Synapse is designed for recruiters, staffing agencies, talent acquisition teams, HR departments, and hiring managers across businesses of many sizes. It fits organizations that handle hiring and workforce planning, including internal HR teams and external recruitment firms rather than a specific industry or sector.

Features and Usability

### What are the key features of Synapse?

Synapse offers AI Copilot and Generative AI for recruiting support, plus candidate sourcing, candidate profiles, candidate tracking, and talent pool management. It also includes job posting, pipeline management, workflow automation, communication management, email management, reporting/analytics, and third-party integrations for hiring and internal HR workflows.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Synapse starts at $99 per month for the Basic Plan, which is usage based and includes 300 credits for AI-powered recruiting workflows. A free trial is available. The plan also includes AI Candidate Scoring, AI-Generated Email Sequences, a built-in candidate database, and campaign performance tracking.

Integrations

### Which third-party tools and platforms does Synapse integrate with?

Synapse integrates with Gmail.

Getting Started and Support

### What training and onboarding options does Synapse offer?

Synapse provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference for later review, and videos provide visual walkthroughs that teams can follow at their own pace.

Getting Started and Support

### What customer support options does Synapse offer?

Synapse offers Email/Help Desk support and a Knowledge Base for users seeking assistance. Support is centered on written resources, allowing customers to submit questions and review self-service guidance in one place.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application Management

Track, manage and store the applications of potential future members, customers or candidates

Candidate Profiles

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Candidate Sourcing

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Candidate Tracking

Record interactions, notes, and developments with candidates

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Synapse 16 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track, manage and store the applications of potential future members, customers or candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, store and organize emails within the system or via third-party apps

Use AI to generate content in the form of text, images, videos, etc.

Designed to be used by internal recruiters or HR hiring managers

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Access software remotely via mobile devices

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Designed to be used by external or 3rd party recruiting or staffing firms

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic Plan

$99.00

Usage Based,Per Month

It includes:

-   AI Candidate Scoring
-   AI-Generated Email Sequences
-   Emma AI Assistant
-   Built-In Candidate Database
-   Campaign Performance Tracking
-   Continuous learning from hires

Pro Plan

$149.00

Flat Rate,Per Month

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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