# Zoho Publish Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zoho Publish Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/10043242/Zoho-Publish --- # Zoho Publish Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zoho Publish ## What is Zoho Publish? Zoho Publish is business listing and review management software that centralizes online presence management across multiple directories. The platform consolidates business information, customer reviews, and reputation monitoring in one interface. The software integrates with major directories such as Google Business Profile, SuperPages, and CitySquares, enabling consistent updates to business details such as hours, contact information, and services. Review management tools allow monitoring of feedback from multiple sources in a central location, with AI-powered response suggestions and templates to streamline replies. An analytics module provides insights into customer behavior and performance metrics. Automated reporting delivers data on reviews and ratings. The platform supports single and multi-location operations, ensuring consistency in brand messaging and information accuracy across all connected directories. ## What is Zoho Publish used for? [Review Management](https://www.capterra.com/review-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8.34 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Publish?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Publish) ## FAQs about Zoho Publish Features and Usability ### What are the key features of Zoho Publish? Zoho Publish offers customer experience management, feedback management, and review monitoring for tracking customer sentiment across locations. It includes ratings and reviews handling, negative feedback management, response management, review notifications, and template management, along with real-time analytics, reporting and statistics, performance metrics, and generative AI. Pricing ### How much does it cost and what fees or limitations are included? Zoho Publish starts at free with a Free version and free trial available. The $8.34/per month/per user Professional plan adds AI Response, review assignment, automation, reports, and custom roles. For businesses with more than 10 locations, pricing requires contacting sales. Integrations ### Which third-party tools and platforms does Zoho Publish integrate with? Zoho Publish integrates with Zoho CRM and Zoho Desk, along with Profile connections for account and contact data. These integrations center on CRM and support workflows, helping teams connect publishing activity with customer records and service interactions. Getting Started and Support ### What training and onboarding options does Zoho Publish offer? Zoho Publish provides webinars, documentation, and videos to help teams get started. Webinars offer live or recorded guidance, documentation gives written reference material for setup and use, and videos provide visual walkthroughs for learning product features and processes at a self-paced pace. Getting Started and Support ### What customer support options does Zoho Publish offer? Zoho Publish offers email/help desk, a knowledge base, and chat for customer support. These channels give users direct contact options and self-service help, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Generative AI Use AI to generate content in the form of text, images, videos, etc. Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Multi-Location Manage and support multiple locations Negative Feedback Management Identify, track, and respond to negative feedback Zoho Publish 14 features Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Analyze and gain insights into data in real-time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Create, save, and re-purpose templates for emails, forms, etc. ## Pricing Free Trial Free Version FREE $0.00 It includes: - Connect & Manage Google Business Profile - Unlimited Business Groups - View Business Information - View Reviews - Listings (Google) - Summary Email (Performance Stats Delivered Twice A Month) - Analytics (Understand Customer Actions With Clear Visuals) Professional $8.34 Per User,Per Month It includes: - Create Business (Publish New Business On Listing Sites Including Google Business Profile) - Automate Review Response - Auto-Assign Users To Reviews - AI Response - Review Keywords - Leaderboard (Ranks Locations Based On Review Management And Business Update Performance) - Create Reports - Schedule Reports - Download Reports - Zoho CRM Integration - Zoho Desk Integration - Reputation (Analyze Review Management Including Sentiment, Responses, Etc.) - User Management (No Restriction) - Customized Roles (Create Custom Roles With Tailored Permissions) - Manage Business Information - Other Business Listings (List Business On HotFrog, BrownBook, ShowMeLocal, CitySquares, And More) - Overview (Aggregated Insights For All Businesses At A Glance) - Assign Users To Reviews - Respond To Reviews - Review Response Template (Create Response Templates For Manual Or Automated Replies) - Send Notification Alerts (In-Product Notifications Of Incoming Reviews, Assigned Reviews, User Status, Etc.) ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[ Profile](https://www.capterra.com/p/50774/Profile/)[ Profile](https://www.capterra.com/p/233298/Profile/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.