# MyCustomsInfo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyCustomsInfo Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/10043265/MyCustomsInfo

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# 

 MyCustomsInfo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

MyCustomsInfo

## What is MyCustomsInfo?

MyCustomsInfo is customs compliance software that audits import declarations and identifies duty recovery opportunities. The platform operates on isolated per-tenant infrastructure to ensure complete data segregation and security. It audits declarations by cross-referencing commodity codes, procedure codes, customs values, and preference claims. The software organizes supporting documents such as invoices, packing lists, and certificates of origin to flag gaps before customs authorities identify them. The platform provides monthly updates that reflect regulatory changes, CBAM obligations, and tariff developments. Features include declaration audits, duty recovery identification, CBAM tracking, document management, and AEO compliance support. Implementation delivers compliance reports within days. The software integrates securely with customs systems and provides audit-ready documentation. ISO 27001 alignment and GDPR compliance support security and defensibility requirements.

## What is MyCustomsInfo used for?

[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$635

Usage Based, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Data Security

Protect sensitive data for digital privacy

Data Visualization

Graphical representation of data

MyCustomsInfo 10 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and report regulatory data to either internal management or external stakeholders

Protect sensitive data for digital privacy

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Manage and track all disruptions and incidents

Observe and track the demand, usage, progress or quality of a system, product, or user

Create, manage, and track policies and procedures within an organization

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## Pricing

Free Version

Audit Plan

$635.00

Usage Based,Per Month

It includes:

-   Up to 3 users
-   Available in UK, EU, US jurisdictions
-   Piers AI compliance engine
-   IEEPA tariff support
-   Per-tenant data isolation

Essentials Plan

$953.00

Usage Based,Per Month

It includes:

-   Up to 5 users
-   Global jurisdiction support
-   Piers AI compliance engine
-   IEEPA tariff support
-   Multi-jurisdiction support

Professional Plan

$5,715

Usage Based,Per Month

It includes:

-   Up to 15 users, 5 jurisdictions including US
-   15 AI agents active
-   Document layer (IDP)
-   Multi-channel ingest: portal, email, API
-   Physical audit capability

Enterprise Plan

$10,160

Usage Based,Per Month

It includes:

-   Unlimited users and jurisdictions
-   All 24 AI agents active
-   Secure SFTP automation
-   Multi-entity support
-   Dedicated account management

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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