# Delve Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Delve Health Software - reviews, pricing plans, popular comparisons to other Customer Retention products and more.

Source: https://www.capterra.com/p/10043283/Delve-Health

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 Delve Health Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Delve Health

## What is Delve Health?

Delve Health is a clinical trial platform that enhances compliance and retention by integrating electronic clinical outcome assessment, wearable data, and human-led concierge services. The platform combines digital tools with personalized support, addressing the limitations of automated reminders in maintaining participant engagement. Delve Health offers multilingual electronic patient-reported outcome tools, validated digital biomarkers, and real-time analytics to identify compliance risks early. The Concierge-as-a-Service feature provides multilingual coordinators who manage prescreening, assessments, scheduling, and device issues. The platform supports seamless data integration, regulatory compliance, and high data integrity across global trials.

## What is Delve Health used for?

[Customer Retention](https://www.capterra.com/customer-retention-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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## FAQs about Delve Health

Features and Usability

### What are the key features of Delve Health?

Delve Health offers customer data management, customer profiles, and customer segmentation for organizing account information. It includes engagement tracking, lifecycle management, and retention tracking for monitoring customer activity, plus workflow automation, behavior tracking, reporting and analytics, real-time alerts, and third-party integrations for communication and task coordination.

Getting Started and Support

### What training and onboarding options does Delve Health offer?

Delve Health provides webinars, documentation, and videos to help teams get started. Webinars offer live or scheduled guidance, documentation serves as written reference material, and videos support self-paced learning and feature review.

Getting Started and Support

### What customer support options does Delve Health offer?

Delve Health provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Because no reviewer feedback about support is available, no claims can be made about response speed, helpfulness, or common issues. The listed channels indicate multiple ways to reach assistance and find self-service information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Data Management

Searchable repository of information about clients

Customer Profiles

Record customer information, purchase history, and other notes

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Lifecycle Management

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Delve Health 9 features

Searchable repository of information about clients

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Measures the retention rate and satisfaction of customers.

Streamlining repetitive tasks and activities through automated and predefined workflows

## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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