# Zenvly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zenvly Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10043337/Zenvly --- # Zenvly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Zenvly ## What is Zenvly? Zenvly is an AI-based chatbot platform that automates customer communication on WhatsApp and Instagram. The system operates continuously to handle inquiries and sales opportunities, learning a business's communication style and using specific data like product catalogs and policies to provide personalized responses. The platform consolidates WhatsApp and Instagram messages into one inbox, streamlining communication by detecting purchase intent and logging orders. Built-in CRM tools track conversation histories, metrics, and frequently asked questions, offering insights for business decisions. With response times under three seconds, Zenvly is set up via a visual dashboard without coding. Complex queries are escalated to the business owner, ensuring all issues are addressed. ## What is Zenvly used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $118 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zenvly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zenvly.app/&name=Zenvly) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Customer Support Provide online support for your customers through live chat or help desk functionality Zenvly 16 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Streamlining repetitive tasks and activities through automated and predefined workflows View messages sent by both parties during the chat conversation Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Solo un canal (Single Channel) $118.00 Flat Rate,Per Month It includes: - Automates responses on one main channel (WhatsApp only) - Up to 2 users - Includes: WhatsApp channel - Personalized AI agent - Conversation inbox - WhatsApp support Ambos canales (Both Channels) $127.00 Flat Rate,Per Month It includes: - Unified inbox for WhatsApp and Instagram - Up to 3 users - Includes: WhatsApp and Instagram channels - Personalized AI agent - Unified conversation inbox - WhatsApp support Canal + Intelligence (Channel + Intelligence) $140.00 Flat Rate,Per Month It includes: - One preferred channel (WhatsApp) with advanced AI that analyzes metrics and optimizes responses automatically - Up to 3 users - Includes: WhatsApp channel - Personalized AI agent - CRM Intelligence (metrics and analysis) - Automatic prompt optimization - WhatsApp support Pack completo (Full Pack) $350.00 Flat Rate,Per Month It includes: - All Zenvly features without limits - Two channels (WhatsApp and Instagram) - Advanced AI and analytics showing conversion metrics - Up to 5 users - Includes: WhatsApp and Instagram channels - Personalized AI agent - CRM Intelligence - Automatic prompt optimization - Priority support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.