# ShiftTrained Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShiftTrained Software - reviews, pricing plans, popular comparisons to other Assessment products and more. Source: https://www.capterra.com/p/10043353/ShiftTrained/ --- # ShiftTrained Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShiftTrained ## What is ShiftTrained? ShiftTrained is AI menu training built specifically for restaurants by an operator with more than 30 years in the industry. Managers upload a menu, PDF or phone photo, and our AI generates 100 to 400 quiz questions in just minutes. Staff trains on their own phones, no app to install, no friction. Questions cover ingredients, prices, allergens, prep methods, and pairings. Leaderboards and badges turn studying into a competition your team actually wants to win. The manager dashboard tracks who knows the menu and who needs help. Real customer results: 34% wine sales growth at one Chicago restaurant, 11% check total lift at another. Free trial, no credit card. Plans start at $29 per month. Built for the realities of restaurant operations, not enterprise procurement. ## What is ShiftTrained used for? [Assessment](https://www.capterra.com/assessment-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShiftTrained?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shifttrained.com/&name=ShiftTrained) ## FAQs about ShiftTrained Overview ### What company size and specific industries is ShiftTrained built for? ShiftTrained is designed for independent restaurants and small to medium-sized groups that run their own training, including full-service restaurants, white-tablecloth venues, sports bars, casual dining spots, pubs, hotels, and catering operations. Features and Usability ### What are the key features of ShiftTrained? ShiftTrained offers assessment management and test/quiz creation for pre-employment testing, skill testing, and skills assessment. It also includes a question library, customizable questions, scoring, progress tracking, and real-time reporting. Additional features cover activity tracking, content sharing, multi-user collaboration, access controls/permissions, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? ShiftTrained starts at $29 per month for the BASIC plan, which includes up to 20 employees on quizzes and 3 active menus. PRO costs $49 monthly, and MAX costs $99 monthly. All plans include a free trial with no credit card, cancel anytime, and no annual contract. Integrations ### Which third-party tools and platforms does ShiftTrained integrate with? ShiftTrained connects natively to Toast POS. Getting Started and Support ### What training and onboarding options does ShiftTrained offer? ShiftTrained provides live online training, documentation, and videos for teams getting started. Live online sessions support guided instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does ShiftTrained offer? ShiftTrained provides email/help desk support, a knowledge base, and chat. No reviewer feedback is available here to assess response times, helpfulness, or common support frustrations, so the support experience cannot be described beyond these listed channels. ## Features AI summary Based on 3,376 Assessment reviews Capterra data shows that buyers of assessment software rank the following features as their top priorities: - **Skills Assessment** (**39%** of reviewers rated this feature as critical) - **Assessment Management** (**35%**) - **Test/Quiz Creation** (**39%**) ShiftTrained supports all three features reviewers value most: **Skills Assessment**, **Assessment Management**, and **Test/Quiz Creation**. Together, these capabilities help businesses evaluate learner proficiency, organize assessments more efficiently, and build tests that match training goals, allowing teams to make better training decisions and track skill development with more confidence. Scoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment Real-Time Reporting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics Multi-User Collaboration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Two-way actions and communication between multiple users in real time Pre-Employment Testing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assessing skills & knowledge of job candidates Question Library 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities ShiftTrained 23 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Creation, administration, and evaluation of assessments or tests Digitally share pre-made materials and self-created content with others Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Import and export data to and from software applications Reminders sent via email Review or test a specific candidate's skills Present live poll results to audience Two-way actions and communication between multiple users in real time Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Assessing skills & knowledge of job candidates Reporting on how each user, task or process has advanced since its initiation Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Automatically calculate score after the assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create or build customized tests and quizzes Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial BASIC $29.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation PRO $49.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation MAX $99.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TP Tom P. Owner Food & Beverages ### "Easy even for Non-Technical people to get going" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Im not a tech person at all. Other tools we looked at were either too old school or two technical to try and get working. Shifttrained was easy! Pros How easy it was for a non-technical restaurant guy to create quizzes for my staff to take in minutes. Cons I really can't find anything bad to say about it, it does what it says and its a good value. It's simple and to the point. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GG George G. Operating Parter Food & Beverages ### "Can't believe this was out there waiting for me to find it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 It really is like a breath of fresh air! It does exactly what it says it does! I uploaded my food and drink menus and I had quizzes ready for my staff. I copied the link and sent it through our messaging app and everyone was taking the quizzes! Pros It's speed and ease of use! I didnt have a copy of my menu digital, so I snapped a picture of the menu uploaded that and in minutes it had created a quiz that my staff could take right away! Cons That I didn't find it faster and tried to do this very thing with paper and pencil and that didn't go anywhere! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.