--- title: "ShiftTrained Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShiftTrained Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/10043353/ShiftTrained/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ShiftTrained Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShiftTrained ## What is ShiftTrained? ShiftTrained is AI menu training built specifically for restaurants by an operator with more than 30 years in the industry. Managers upload a menu, PDF or phone photo, and our AI generates 100 to 400 quiz questions in just minutes. Staff trains on their own phones, no app to install, no friction. Questions cover ingredients, prices, allergens, prep methods, and pairings. Leaderboards and badges turn studying into a competition your team actually wants to win. The manager dashboard tracks who knows the menu and who needs help. Real customer results: 34% wine sales growth at one Chicago restaurant, 11% check total lift at another. Free trial, no credit card. Plans start at $29 per month. Built for the realities of restaurant operations, not enterprise procurement. ## What is ShiftTrained used for? [Assessment](https://www.capterra.com/assessment-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShiftTrained?[Manage this product listing](https://www.g2.com/products/shifttrained/claim_requests/new?auto=true) ## FAQs about ShiftTrained Overview ### What company size and specific industries is ShiftTrained built for? ShiftTrained is designed for independent restaurants and small to medium-sized groups that manage their own training, including full-service restaurants, white tablecloth venues, sports bars, casual dining, pubs, hotels, and catering operations. Features and Usability ### What are the key features of ShiftTrained? ShiftTrained offers assessment management and test/quiz creation for pre-employment testing, skills assessment, and skill testing. It includes a question library, customizable questions, scoring, individualized assessments, and progress tracking. Reporting features cover activity dashboards, real-time reporting, summary reports, performance metrics, and data import/export, plus third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? ShiftTrained starts at $29/month with the BASIC plan for one location, up to 20 employees, and 3 active menus. PRO costs $49/month and MAX costs $99/month. All plans include a free trial with no credit card, cancel anytime, and no annual contract; MAX covers up to 3 locations. Integrations ### Which third-party tools and platforms does ShiftTrained integrate with? ShiftTrained integrates with Toast POS. Getting Started and Support ### What training and onboarding options does ShiftTrained offer? ShiftTrained provides live online sessions, documentation, and videos to support team training. Live online sessions allow guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps at any time. Getting Started and Support ### What customer support options does ShiftTrained offer? ShiftTrained offers email/help desk, a knowledge base, and chat support. Support is organized around written channels and self-service help resources, giving users direct contact options plus documentation for common questions. No reviewer feedback about response speed or support quality is available in the catalog data. ## Features AI summary Based on 3,408 Restaurant Management reviews Not all assessment software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Online Tests** (**50%** of reviewers rated this feature as critical) - **Individualized Assessments** (**48%**) - **Quizzes** (**54%**) ShiftTrained includes **Individualized Assessments**, which gives teams a way to tailor evaluations to different learners and training needs. However, it does not offer **Online Tests** or **Quizzes**. Instead, it provides **Real-Time Reporting** (**39%**) and **Mobile Access** (**47%**), which can help businesses track learner progress as it happens and make assessments easier to access from different devices, helping teams monitor results and support more flexible training programs. Real-Time Reporting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics Scoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment Multi-User Collaboration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Two-way actions and communication between multiple users in real time Pre-Employment Testing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assessing skills & knowledge of job candidates Question Library 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities ShiftTrained 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Assessment Management: Creation, administration, and evaluation of assessments or tests - Content Sharing: Digitally share pre-made materials and self-created content with others - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Individualized Assessments: Review or test a specific candidate's skills - Live Results Sharing: Present live poll results to audience - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scoring: Automatically calculate score after the assessment - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Test/Quiz Creation: Create or build customized tests and quizzes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10043353/ShiftTrained/pricing/) BASIC $29.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation PRO $49.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation MAX $99.00 Flat Rate,Per Month It includes: - Mobile Access / Mobile App - Activity Dashboard - Reporting & Statistics - Gamification - Progress Tracking - Employee Training / Training Management - Quizzes / Assessments - Performance Tracking - Leaderboards (if available) - Allergen Tracking (if available) - Customizable Templates - Email / SMS Notifications - POS Integreation Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful GG George G. Operating Parter Used the software for: Less than 1 year ### "Can't believe this was out there waiting for me to find it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 It really is like a breath of fresh air! It does exactly what it says it does! I uploaded my food and drink menus and I had quizzes ready for my staff. I copied the link and sent it through our messaging app and everyone was taking the quizzes! Pros It's speed and ease of use! I didnt have a copy of my menu digital, so I snapped a picture of the menu uploaded that and in minutes it had created a quiz that my staff could take right away! Cons That I didn't find it faster and tried to do this very thing with paper and pencil and that didn't go anywhere! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Easy even for Non-Technical people to get going" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Im not a tech person at all. Other tools we looked at were either too old school or two technical to try and get working. Shifttrained was easy! Pros How easy it was for a non-technical restaurant guy to create quizzes for my staff to take in minutes. Cons I really can't find anything bad to say about it, it does what it says and its a good value. It's simple and to the point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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