# Yuuli Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yuuli Software - reviews, pricing plans, popular comparisons to other ITSM products and more. Source: https://www.capterra.com/p/10043453/Yuuli --- # Yuuli Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Yuuli ## What is Yuuli? Yuuli is an enterprise ITSM and project management platform built for IT teams. It unifies incident management, project tracking, Gantt/Kanban views, resource allocation, compliance, and asset management in one platform. Yuuli's AI-powered Incident-to-Project automation is the core differentiator: with one click, an incident becomes a structured remediation project with tasks, owners, and timelines assigned automatically. The platform supports the full IT workflow: incident triage, root cause analysis, change management, remediation projects, and post-incident review. Executive summaries auto-generate and SLA compliance is tracked in real time. Built for IT Directors, PMOs, and CISOs in healthcare, government, and enterprise, Yuuli delivers audit trails, role-based access, and compliance dashboards without the complexity of maintaining multiple disconnected tools. ## What is Yuuli used for? [ITSM](https://www.capterra.com/itsm-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yuuli?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getyuuli.com/&name=Yuuli) ## FAQs about Yuuli Overview ### What company size and specific industries is Yuuli built for? Yuuli is designed for organizations in IT services and internal IT operations, especially teams led by IT service managers, project managers, IT operations professionals, and service desk administrators. It fits small to mid-sized businesses and larger enterprises that need a unified approach to IT service management and project management. Features and Usability ### What are the key features of Yuuli? Yuuli offers AI Copilot, audit trail, change management, incident management, problem management, service request management, project management, reporting & statistics, and workflow management. These features cover IT service operations, record tracking, process control, issue handling, and reporting across team and service workflows. Pricing ### How much does it cost and what fees or limitations are included? Yuuli starts with a free Starter plan for small teams, and a free version and free trial are available. The Professional plan costs $7.99 per user per month and adds custom workflows, Gantt and workload views, and unlimited users. The Operations plan costs $19.99 per user per month. Integrations ### Which third-party tools and platforms does Yuuli integrate with? Yuuli connects natively to Microsoft Teams, Slack, and Stripe. These integrations cover communication and payments, giving Yuuli users direct connections to widely used collaboration and billing tools. Getting Started and Support ### What training and onboarding options does Yuuli offer? Yuuli provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos give teams self-paced instructional content for review. Getting Started and Support ### What customer support options does Yuuli offer? Yuuli provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support users can access written guidance or contact a live agent through chat, phone, or help desk channels. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Audit Trail A record of all activities within the system, including user access, changes made, etc. Change Management Track and monitor efficient handling of all changes/transitions Incident Management Manage and track all disruptions and incidents Problem Management Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Yuuli 8 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users A record of all activities within the system, including user access, changes made, etc. Track and monitor efficient handling of all changes/transitions Manage and track all disruptions and incidents Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter $0.00 It includes: - Projects And Tasks - Basic Reporting - Comments And Notifications Professional $7.99 Per User,Per Month It includes: - Unlimited Users - Gantt And Workload Views - Custom Workflows Operations $19.99 Per User,Per Month It includes: - Advanced Dashboards - Service Work - Audit-Ready History ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.