# Solwees Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Solwees Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10043479/Solwees --- # Solwees Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Solwees ## What is Solwees? Solwees is booking software that automates appointment scheduling and customer communication across multiple channels. The platform operates through phone, WhatsApp, Instagram, and email to convert inquiries into confirmed bookings within integrated calendars. The software integrates with tools such as Booksy, Fresha, OpenTable, Stripe, and Google Calendar for booking management. Solwees offers table management, real-time availability checks, and deposit requests through Stripe. A unified inbox consolidates communications and maintains context across channels for transitions between AI and human agents. ## What is Solwees used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Solwees?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://solwees.ai/&name=Solwees) ## FAQs about Solwees Overview ### What company size and specific industries is Solwees built for? Solwees is designed for small to mid-sized businesses in service-based industries, including restaurants, beauty salons, barbershops, HVAC contractors, real estate agencies, plumbing companies, electrical contractors, and hotels. It fits organizations that need software for managing customer-facing operations across hospitality, personal care, property services, and skilled trades. Features and Usability ### What are the key features of Solwees? Solwees offers AI Copilot, chatbot, live chat, and autoresponders for customer communication, plus CRM, customer database, and lead capture for contact management. It also includes multi-channel communication, email management, alerts/escalation, workflow management, and reporting and analytics with activity dashboards and real-time notifications. Pricing ### How much does it cost and what fees or limitations are included? Solwees starts at €39 per user/month for the Hub Plan, which excludes AI and includes up to 3 users, with €12/month for each additional user. The Solo Plan is €99/month, Studio is €249/month, and Network is €499/month. Enterprise pricing is custom, and a free trial is available. Integrations ### Which third-party tools and platforms does Solwees integrate with? Solwees integrates with 10 third-party tools for bookings, scheduling, payments, and communication, including Booksy Biz, CoverManager, Fresha, OpenTable, SevenRooms, Google Calendar, Slack, Stripe, Instagram, and WhatsApp. These integrations cover appointment management, calendar syncing, messaging, social channels, and payment processing. Getting Started and Support ### What training and onboarding options does Solwees offer? Solwees provides live online sessions and documentation for training. Live online sessions support guided instruction and direct interaction, while documentation offers written reference material for self-paced review and step-by-step guidance when users need to check details later. Getting Started and Support ### What customer support options does Solwees offer? Solwees provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available for support experience, so user sentiment about response times or helpfulness cannot be described here. These channels are the only support options listed in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Solwees 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Hub Plan €39.00 Per User,Per Month It includes: - Unified inbox across all channels (Web chat, WhatsApp, Instagram DM, Email) - Up to 3 users included (+€12/month per additional user) - CRM with client profiles, tags, and segments - Reply templates and quick replies - Basic analytics (response time, SLA, conversion) - Mobile app for staff Solo Plan €99.00 Flat Rate,Per Month It includes: - Designed for single salons, studios, or 1-3 stylists - Channels: Web chat, WhatsApp, Email - Up to 400 monthly active clients - Unlimited management (confirmations, reschedules, cancellations, reminders, FAQ) - Unified inbox across all channels - Basic analytics - All integrations included Studio Plan €249.00 Flat Rate,Per Month It includes: - Designed for salons with 500+ clients, small restaurants, or teams of 4-15 - Channels: Web chat, WhatsApp, Instagram DM, Voice AI, Email - Up to 1,000 monthly active clients - 100 voice minutes per month - Unlimited management (confirmations, reschedules, cancellations, reminders, FAQ) - Unified inbox across all channels - Advanced analytics (saved labor hours, new revenue) - All integrations included Network Plan €499.00 Flat Rate,Per Month It includes: - Designed for chains, large restaurants, hotels, or teams of 15+ - Channels: Web chat, WhatsApp, Instagram DM, Voice AI, Email - Voice AI for inbound and outbound calls - Up to 2,500 monthly active clients - 300 voice minutes per month - Unlimited management (confirmations, reschedules, cancellations, reminders, FAQ) - Unified inbox across all channels - Advanced analytics - All integrations included ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Fresha](https://www.capterra.com/p/142138/Shedul-com/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.