# synqAGENT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about synqAGENT Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more.

Source: https://www.capterra.com/p/10043495/synqAGENT

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# 

 synqAGENT Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

synqAGENT

## What is synqAGENT?

synqAGENT is an AI workforce automation platform built for insurance agents, agencies, IMOs, and insurance organizations that manage high volumes of leads, calls, follow-up, service requests, recruiting, and client communication. The platform uses AI voice agents, SMS, email, and workflow automation to help teams qualify leads, handle inbound and outbound conversations, book appointments, follow up with prospects, support clients, assist with retention outreach, and streamline recruiting activity. synqAGENT also includes a built-in CRM, multilingual AI voice capabilities, customizable agent workflows, conversation building tools, and AI sales coaching. By automating repetitive communication tasks, synqAGENT helps insurance teams respond faster, stay consistent, reduce manual workload, and keep more opportunities moving forward.

## What is synqAGENT used for?

[Lead Management](https://www.capterra.com/lead-management-software/)[Call Center](https://www.capterra.com/call-center-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$45

Per User, Per Month

Free trial  
available

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## FAQs about synqAGENT

Overview

### What company size and specific industries is synqAGENT built for?

synqAGENT is designed for insurance agents, agencies, IMOs, carriers, call centers, lead vendors, and high-volume sales teams that need AI automation for calls, follow-up, qualification, appointments, service, and recruiting. It is best suited to organizations handling large call volumes and sales operations in the insurance sector.

Features and Usability

### What are the key features of synqAGENT?

synqAGENT offers AI Copilot and Generative AI for sales workflows, plus CRM, contact management, and customer database tools. Core capabilities also include lead management, lead qualification, sales pipeline management, sales automation, and workflow automation, along with omnichannel outreach through email, SMS messaging, chat/messaging, and call tracking.

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### More questions?

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Pricing

### How much does it cost and what fees or limitations are included?

synqAGENT starts at $45 per month per user for the Starter plan, with Essentials at $97 per month per user. Advanced costs $397 per month flat, and Professional is $997 per month flat. A free trial is available. No setup fees or other pricing limitations are listed.

Getting Started and Support

### What training and onboarding options does synqAGENT offer?

synqAGENT provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning.

Getting Started and Support

### What customer support options does synqAGENT offer?

synqAGENT provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback is available for support topics, so user experience with response times or helpfulness cannot be summarized from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Automatic Call Distribution

Distribute/route/connect calls

Calendar Management

Track and manage schedules and meetings via an integrated calendar

synqAGENT 39 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Distribute/route/connect calls

Track and manage schedules and meetings via an integrated calendar

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Caters to sales teams

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Route and distribute your leads to third party buyers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage the process of planning and scheduling meetings, including agenda creation

Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement

Adjust communications based on previous interactions or personal preferences

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Train your system to interpret and transcribe voice messages

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

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## Pricing

Free Trial

Starter

$45.00

Per User,Per Month

It includes:

-   AI Voice Agents
-   AI Inbound Calls
-   AI Outbound Calls
-   Customer Engagement
-   Multilingual AI Agents
-   AI-Powered CRM
-   Lead Qualification Automation
-   AI Text Messaging
-   AI Email Follow-up
-   Appointment Scheduling
-   AI Sales Coaching
-   Workflow Automation
-   Custom AI Agent Workflows
-   DNC Check
-   Local Phone Number
-   10,000+ Integrations

Essentials

$97.00

Per User,Per Month

It includes:

-   AI Inbound Calls
-   AI Outbound Call
-   AI Text Messaging
-   AI Email Follow-Up
-   Lead Qualification Automation
-   Sales Automation
-   Appointment Scheduling
-   Customer Engagement
-   AI-Powered CRM
-   Custom AI Agent Workflows
-   Local Phone Number
-   DNC Check
-   10,000+ Integrations
-   AI Resource Hub

Advanced

$397.00

Flat Rate,Per Month

It includes:

-   AI Inbound Calls
-   AI Outbound Calls
-   AI Text Messaging
-   AI Email Follow-Up
-   Lead Qualification Automation
-   Appointment Scheduling
-   Customer Engagement
-   AI-Powered CRM
-   Custom AI Agent Workflows
-   Sales Automation
-   Local Phone Number
-   DNC Check
-   10,000+ Integrations
-   AI Resource Hub

Professional

$997.00

Flat Rate,Per Month

It includes:

-   AI Inbound Calls
-   AI Outbound Calls
-   AI Text Messaging
-   AI Email Follow-Up
-   Lead Qualification Automation
-   Appointment Scheduling
-   Customer Engagement
-   AI-Powered CRM
-   Custom AI Agent Workflows
-   Sales Automation
-   Local Phone Number
-   DNC Check
-   10,000+ Integrations
-   AI Resource Hub

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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