# OpenGreet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenGreet Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10043496/OpenGreet --- # OpenGreet Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OpenGreet ## What is OpenGreet? OpenGreet is a Singapore-based AI voice agent platform automating business calls across the Asia-Pacific region. It handles sales, support, scheduling, feedback collection, and lead re-engagement through natural conversations without manual agents. Specializing in regional languages like Singapore English, Bahasa Melayu, and Mandarin, it ensures authentic communication tailored to local speech patterns. The platform features AI voice agents for call management, conversation intelligence for transcripts and insights, and post-call automation for tasks like CRM updates. It adapts dynamically to customer intent, managing inbound and outbound calls while providing transcripts, summaries, and sentiment detection. Security includes encrypted data, PDPA compliance, and secure cloud infrastructure. Features include branded call identification, batch campaigns, smart routing, and SIP trunking. OpenGreet AI supports voice, chat, and messaging from one platform. ## What is OpenGreet used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price SGD220 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenGreet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://opengreet.ai/&name=OpenGreet) ## FAQs about OpenGreet Overview ### What company size and specific industries is OpenGreet built for? OpenGreet is designed for businesses operating in healthcare, real estate, financial services, education, hospitality, e-commerce, telecommunications, and other industries across the APAC region. The vendor description does not specify a company size, so the target audience appears to span organizations of varying sizes within those sectors. Features and Usability ### What are the key features of OpenGreet? OpenGreet offers live chat, chatbot, and chat/messaging features for customer conversations, plus autoresponders and real-time notifications. It also includes CRM, lead capture, and chat transcript tools, along with reporting and analytics, customer service analytics, workflow management, multi-language support, and integrations through an API and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? OpenGreet starts at SGD 220 per month for the Essentials Plan, with usage-based charges of SGD 0.45 per minute for AI voice conversations, SGD 0.017 per AI chat message, and SGD 0.12 per SMS. A free trial is available. The plan includes up to 10 concurrent calls and 14 days of call history retention. Getting Started and Support ### What training and onboarding options does OpenGreet offer? OpenGreet provides in person training and live online sessions to help teams get started. In person training supports face-to-face guidance, while live online sessions allow remote instruction and walkthroughs. These are the confirmed training formats listed in the catalog. Getting Started and Support ### What customer support options does OpenGreet offer? OpenGreet provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, response times, or helpfulness, so the support experience cannot be described beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Configurable Workflow Configure existing workflows to meet your organization's needs OpenGreet 24 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Configure existing workflows to meet your organization's needs Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Tracks metrics that provide insight into how a user interacts with any interface or product Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages The ability of a bot to respond to user queries in synthesised voice Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Essentials Plan SGD220.00 Usage Based,Per Month It includes: - Usage-based charges: SGD 0.45 per minute for AI voice conversations, SGD 0.017 per message for AI chat, SGD 0.12 per SMS message - Up to 10 concurrent calls - 14 days of call history retention - Real-time analytics dashboard - Email and phone support - Guided setup and onboarding with the OpenGreet team Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.