# Bookwella Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bookwella Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/10043505/Bookwella

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# 

 Bookwella Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Bookwella

## What is Bookwella?

Bookwella is an appointment booking software designed to reduce no-shows and boost client retention. It sends automated SMS confirmations and reminders before appointments to minimize cancellations. The Review Booster feature collects client feedback post-appointment, while the retention system re-engages inactive clients to encourage repeat visits. The platform offers a mobile-first booking page where clients can select services and times with instant confirmations, without requiring app downloads or marketplace listings. Real-time availability synchronization ensures 24/7 booking access. A centralized dashboard consolidates customer history, appointments, SMS interactions, and reviews.

## What is Bookwella used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$17.99

Flat Rate, Per Month

Free trial  
available

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## FAQs about Bookwella

Overview

### What company size and specific industries is Bookwella built for?

Bookwella is designed for small to mid-sized service businesses in the hair and beauty, wellness, and automotive detailing sectors. It serves hair and beauty salons, barbershops, med spas, skin clinics, massage and wellness studios, nail and lash studios, and auto detailing businesses.

Features and Usability

### What are the key features of Bookwella?

Bookwella offers online booking, appointment management, automated scheduling, and calendar management for scheduling operations. It also includes client database and client management tools, customer history tracking, confirmations and reminders, SMS messaging, activity dashboard, reporting and statistics, customizable branding, mobile access, and recurring appointments.

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### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Bookwella starts at $17.99 per month with the Bookwella Pro flat-rate plan. It includes a booking page, retention tools, review follow-up, and SMS reminders, with no marketplace commissions or per-booking fees. A free trial is also available.

Integrations

### Which third-party tools and platforms does Bookwella integrate with?

Bookwella integrates with AWS Direct Connect, AWS Storage Gateway, Amazon EC2, Amazon RDS, Stripe, and Twilio. Its catalog coverage spans cloud infrastructure, storage, databases, payments, and communications, giving Bookwella connections to six third-party platforms and services.

Getting Started and Support

### What training and onboarding options does Bookwella offer?

Bookwella provides documentation as its training option for teams getting started. Documentation offers written reference material for setup steps, feature explanations, and ongoing self-paced review of product information.

Getting Started and Support

### What customer support options does Bookwella offer?

Bookwella offers email/help desk, knowledge base, phone support, and chat. These channels give users several ways to get help, though no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Client Database

Electronic storage of stakeholder contact information

Client Management

Manage contact details and communication with clients

Bookwella 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

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## Pricing

Free Trial

Bookwella Pro

$17.99

Flat Rate,Per Month

It includes:

-   Booking page
-   SMS reminders
-   Review follow-up
-   Retention tools
-   No marketplace commissions or per-booking fees

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Amazon RDS](https://www.capterra.com/p/192201/Amazon-RDS/)[

Amazon EC2](https://www.capterra.com/p/219781/EC2/)[

AWS Storage Gateway](https://www.capterra.com/p/252455/AWS-Storage-Gateway/)[

AWS Direct Connect](https://www.capterra.com/p/252432/AWS-Direct-Connect/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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