# Clerx Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Clerx Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10043526/Clerx --- # Clerx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Clerx ## What is Clerx? Clerx is an AI intake and client communication platform built for law firms. It helps firms respond to new and existing client inquiries across phone calls, website chat, and text messages, so fewer opportunities are missed during busy hours, after hours, or peak call periods. Clerx captures caller and visitor details, qualifies potential clients based on firm-specific criteria, answers common questions, routes messages, and helps book consultations. The platform supports English and Spanish, with support for 35+ additional languages, making it especially useful for consumer-facing practices such as immigration, personal injury, family law, estate planning, workers’ compensation, real estate, and plaintiff-side employment law. Clerx offers one-click setup for supported legal practice management and CRM integrations, allowing captured intake data to flow into existing workflows. The software reduces manual intake work, improves responsiveness, and gives attorneys and staff more time t ## What is Clerx used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clerx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clerx.ai/&name=Clerx) ## FAQs about Clerx Overview ### What company size and specific industries is Clerx built for? Clerx is designed for solo, small, and midsize law firms, with a focus on consumer-facing legal practices. It is suited to firms in immigration, personal injury, family law, estate planning, workers’ compensation, and real estate law. Features and Usability ### What are the key features of Clerx? Clerx offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for automated interactions, plus a Chatbot and Pre-Configured Bot for guided responses. It also includes Live Chat, Chat/Messaging, CRM, Lead Capture, Alerts/Escalation, Surveys & Feedback, Multi-Channel Communication, Multi-Language support, Social Media Integration, and Third-Party Integrations. Getting Started and Support ### What training and onboarding options does Clerx offer? Clerx provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference for common tasks, and videos provide visual walkthroughs that users can review on demand. Getting Started and Support ### What customer support options does Clerx offer? Clerx provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Capture Automatically identify and save contact information of potential customers Clerx 15 features Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Train your system to interpret and transcribe voice messages Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.