# Celcom Flex Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Celcom Flex Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10043567/Celcom-Flex --- # Celcom Flex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Celcom Flex ## What is Celcom Flex? Celcom Flex is a messaging platform that enables application-to-person communication across SMS, WhatsApp API, email, and chatbots. The platform allows businesses to manage campaigns, automate workflows, and interact with customers through their preferred channels without requiring extensive technical expertise. HTTP-based API integration supports seamless connection with existing systems through standardized protocols. The chatbot functionality operates around the clock with customizable communication tones to maintain brand consistency. Email marketing capabilities include segmentation tools and mass distribution options for targeted campaign execution. SMS functionality delivers instant, reliable communication for time-sensitive messages. WhatsApp API provides business-grade messaging features to facilitate customer engagement. The platform includes comprehensive support to simplify deployment and implementation processes. ## What is Celcom Flex used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Celcom Flex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.celcomlatam.com/&name=Celcom Flex) ## FAQs about Celcom Flex Overview ### What company size and specific industries is Celcom Flex built for? Celcom Flex is designed for organizations of any size that need support across marketing, sales, and customer service operations. It is also suited to educational institutions, financial services firms, healthcare providers, and e-commerce businesses, making it a fit for service-focused teams and sector-specific workflows. Features and Usability ### What are the key features of Celcom Flex? Celcom Flex offers CRM, activity dashboard, activity tracking, and interaction tracking for customer and team oversight. It also includes chat/messaging, SMS messaging, and multi-channel communication, plus workflow management, autoresponders, customer segmentation, marketing automation, reporting/analytics, and third-party integrations for campaign and communication management. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Celcom Flex integrate with? Celcom Flex integrates with HubSpot CRM, Odoo, Zapier, and n8n.io. These catalog integrations cover CRM and automation connections, giving Celcom Flex compatibility with sales, operations, and workflow tools through its listed third-party platform support. Getting Started and Support ### What training and onboarding options does Celcom Flex offer? Celcom Flex provides live online training, documentation, and videos. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos provide self-paced visual guidance for learning the product. Getting Started and Support ### What customer support options does Celcom Flex offer? Celcom Flex provides email/help desk, a knowledge base, phone support, and chat. These channels give users multiple ways to get help with setup, billing, or account questions. No reviewer feedback on support experience is available here, so support quality, response times, and helpfulness cannot be assessed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Celcom Flex 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Starter $150.00 Usage Based,Per Month ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.