# Inputiv Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inputiv Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more. Source: https://www.capterra.com/p/10043599/Inputiv --- # Inputiv Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Inputiv ## What is Inputiv? Inputiv is a helpdesk and project support platform for managed service providers, offering L1, L2, and L3 technical support to manage client tickets and ensure operational continuity. Inputiv addresses technical issues during production and off-hours. With expertise across diverse technology stacks and ticketing systems, Inputiv integrates seamlessly with existing tools and infrastructure. Transparent time tracking and task documentation offer clients visibility into resource allocation and progress. Inputiv follows security best practices to enhance Microsoft Secure Score for client environments. Specialized services include SharePoint administration and Microsoft 365 implementations, catering to common needs in managed service settings. ## What is Inputiv used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $799 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inputiv?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inputiv.com/&name=Inputiv) ## FAQs about Inputiv Overview ### What company size and specific industries is Inputiv built for? Inputiv is designed for managed service providers, IT support teams, and technology consultants that need a service management platform. It is best suited to businesses in the IT services and technology consulting sectors, particularly organizations of any size that handle client support, service requests, and operational workflows. Features and Usability ### What are the key features of Inputiv? Inputiv offers backup and recovery, compliance management, and security tools for protecting systems and data. It also includes dashboard views, customizable reports, and real-time updates for monitoring activity. For operations, Inputiv provides help desk management, support ticket management, issue management, task management, workflow management, and vendor management. Pricing ### How much does it cost and what fees or limitations are included? Inputiv starts at $799 per month for the Base plan, with Plus at $1,599 and Premium at $2,799. Additional tickets and project hours are billed at $30/hour across all plans. Base includes 1 project and 29 helpdesk tickets monthly; Plus and Premium raise those limits and support coverage. Getting Started and Support ### What training and onboarding options does Inputiv offer? Inputiv provides live online training sessions to help teams get started. This format supports guided instruction with an instructor or product specialist, allowing users to review setup steps, ask questions, and learn core features in a live session. Getting Started and Support ### What customer support options does Inputiv offer? Inputiv provides email/help desk, phone support, and 24/7 live rep assistance. No reviewer feedback about support quality is available, so support experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backup and Recovery Create backups and provide methods to recover deleted/lost data Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Inputiv 16 features Create backups and provide methods to recover deleted/lost data Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Managing service requests, incidents, IT issues & support with a ticketing system Identify and respond to unexpected problems or failures (ie. "negative events") Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Tracks and makes accessible data on the health of servers and other network components. Install software updates and bug fixes remotely Receive system updates as soon as any changes are made Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks ## Pricing Base $799.00 Flat Rate,Per Month It includes: - 29 Helpdesk Tickets Per Month - 1 Project (Max 10 Hours) - L1 & L2 Support Coverage - White Label Delivery - Email & Chat Communication - Monthly Reporting Plus $1,599 Flat Rate,Per Month It includes: - 59 Helpdesk Tickets Per Month - 2 Projects (Max 15 Hours Each) - L1, L2 & L3 Support - White Label Delivery - Priority Queue Access - Weekly Reporting + SLA Tracking - Dedicated Account Engineer Premium $2,799 Flat Rate,Per Month It includes: - 119 Helpdesk Tickets Per Month - 2 Projects (Max 20 Hours Each) - L1, L2 & L3 Full Coverage - White Label Delivery - Top Priority Queue - Daily Reporting Available - Dedicated Senior Engineer - Quarterly Strategy Review ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.