# Botias Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Botias Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more. Source: https://www.capterra.com/p/10043606/Botias --- # Botias Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Botias ## What is Botias? Botias is an AI chatbot platform that automates customer service and sales across WhatsApp, Instagram, Messenger, Telegram, email, and web chat. It handles inquiries, bookings, payments, and quotes using natural language understanding, voice transcription, and image recognition to interpret audio messages, photos, and text in over 50 languages. The platform centralizes every conversation in a unified inbox. and integrates with Stripe and Mercado Pago for automatic in-chat payments. Botias syncs with calendars and inventory in real time to manage availability and prevent double-bookings. A customizable agent panel lets human staff monitor conversations and take over when needed, with automatic escalation for complex queries. Businesses configure bot behavior using industry-specific templates for hospitality, clinics, fitness studios, events, retail, and professional services. Botias integrates with CRM systems via outbound webhooks and supports GDPR data-deletion requests. ## What is Botias used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Botias?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.botias.io/&name=Botias) ## FAQs about Botias Overview ### What company size and specific industries is Botias built for? Botias is designed for SMBs with 1 to 50 employees in hospitality, health clinics, fitness, retail, events, and professional services. It is suited to founders, operations and customer experience managers, marketing managers, and front-desk teams that need a fit for small business workflows in these sectors. Features and Usability ### What are the key features of Botias? Botias includes autonomous task execution, communications management, conversational AI, human-in-the-loop (HITL) workflows, knowledge base management, natural language processing, and third-party integration. These features support automated action handling, message coordination, document-based knowledge retrieval, and connections to external tools and systems. Pricing ### How much does it cost and what fees or limitations are included? Botias starts at $49 per month on the Starter Plan for solo entrepreneurs or freelancers, with a free trial available. The Growth Plan costs $119 monthly, and the Business Plan is $249 monthly. Plans are usage based, with limits such as 1,000, 5,000, or 15,000 conversations per month. Integrations ### Which third-party tools and platforms does Botias integrate with? Botias connects natively to Booking, Google Calendar, HubSpot CRM, and Webhook Relay. These integrations cover scheduling, calendar management, CRM data, and webhook-based workflows, giving Botias a focused set of connections for coordinating bookings and syncing information across core business tools. Getting Started and Support ### What training and onboarding options does Botias offer? Botias provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Botias offer? Botias provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback on support available, support quality, response speed, and user experience cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autonomous Task Execution Completes tasks independently without constant human intervention Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communications Management Record and track all relevant internal and external communications Botias 13 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Completes tasks independently without constant human intervention AI-based platform which conducts a conversation via auditory or textual methods Record and track all relevant internal and external communications Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Process and analyze human language in text or audio form Addition of necessary external data, applications, tools, or features Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $49.00 Usage Based,Per Month It includes: - 1 WhatsApp number - 1,000 conversations per month - 1 staff user - Support for audio (Whisper), images, and links - Vertical-specific WhatsApp templates - Basic reports - Email support Growth Plan $119.00 Usage Based,Per Month It includes: - Channels: WhatsApp, Instagram, Messenger, Email, Webchat - 5,000 conversations per month - Up to 3 staff users - Installable PWA for team - CRM, segmentation, and automatic CSAT - Mercado Pago and Stripe integration - A/B testing on campaigns - Multi-language support (50+ languages, auto-detect) - Priority support Business Plan $249.00 Usage Based,Per Month It includes: - All channels: WhatsApp, Instagram, Messenger, Email, Telegram, Voice - 15,000 conversations per month - Unlimited staff users - REST API and outbound webhooks - Recurring billing (memberships, subscriptions) - WhatsApp Catalog two-way sync - CDP segmentation and cohort analysis - Compliance audit trail (Meta + GDPR) - 99.5% SLA and priority support - Custom templates and tailored integration ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Booking](https://www.capterra.com/p/106408/Booking/)[ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.