# Fiilster Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fiilster Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10043648/Fiilster

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# 

 Fiilster Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Fiilster

## What is Fiilster?

Fiilster is Finnish feedback software built for companies that collect input regularly — not just once a year. The platform lets HR managers, team leads, and operations teams run employee and customer surveys through a single tool, without complex setup or IT involvement. Surveys are shared via direct link, QR code, or mobile device. Responses are tracked in real time, and the reporting view highlights strengths and areas for improvement at both individual and team level. Fiilster is designed as an ongoing feedback process, not a one-off form builder. All subscription tiers include the full feature set — pricing scales with the number of active surveys and users. Key facts: GDPR compliant, data hosted in the EU/EEA, role-based access controls, no technical skills required. Straightforward to deploy and maintain.

## What is Fiilster used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

\-

Starting price

€49

Flat Rate, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multi-Channel Data Collection

Collect information from multiple sources

Fiilster 10 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Visualize and analyze customer experience across all touchpoints and channels

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Analyze and gain insights into data in real-time

Create and administer polls and surveys

Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

Free Trial

Solo

€49.00

Flat Rate,Per Month

Team

€119.00

Flat Rate,Per Month

Organization

€169.00

Flat Rate,Per Month

Add-ons

€10.00

Per Feature,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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