--- title: "Fiilster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fiilster Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10043648/Fiilster/" page_type: "product" language: "en" --- # Fiilster Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fiilster ## What is Fiilster? Fiilster is Finnish feedback software built for companies that collect input regularly — not just once a year. The platform lets HR managers, team leads, and operations teams run employee and customer surveys through a single tool, without complex setup or IT involvement. Surveys are shared via direct link, QR code, or mobile device. Responses are tracked in real time, and the reporting view highlights strengths and areas for improvement at both individual and team level. Fiilster is designed as an ongoing feedback process, not a one-off form builder. All subscription tiers include the full feature set — pricing scales with the number of active surveys and users. Key facts: GDPR compliant, data hosted in the EU/EEA, role-based access controls, no technical skills required. Straightforward to deploy and maintain. ## What is Fiilster used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fiilster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fiilster.com/&name=Fiilster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fiilster 0.0 VS. [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (537) Value For Money 0.0 (0) Value For Money 4.3 (490) Customer Service 0.0 (0) Customer Service 4.1 (511) ## Fiilster alternatives Highest Rated [4.9 (124)](https://www.capterra.com/p/238945/Cooleaf/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (2,949)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Thryv](https://www.capterra.com/p/156926/Thryv/) [4.2 (537)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156926/Thryv/) ## FAQs about Fiilster Overview ### What company size and specific industries is Fiilster built for? Fiilster is designed for small to mid-sized businesses and internal teams that need a repeatable feedback process without complex setup or IT support. It suits HR managers, team leads, and decision-makers in any industry that collects employee, customer, or team input on a regular basis. Features and Usability ### What are the key features of Fiilster? Fiilster offers survey and feedback management with survey/poll management, pulse surveys, NPS survey structure, and mobile survey options. It also includes multi-channel data collection, multiple question types, real-time data and analytics, visual analytics, engagement tracking, customer journey mapping, alerts/notifications, access controls/permissions, data security, and customizable branding. Getting Started and Support ### What training and onboarding options does Fiilster offer? Fiilster provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions enable guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Fiilster offer? Fiilster provides email/help desk support, a knowledge base, and phone support. These channels give users direct contact options and self-service documentation for getting help with setup, troubleshooting, and account questions. ## Features AI summary Based on 3,764 Survey reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Fiilster includes **Feedback Management**. However, it does not offer **Surveys & Feedback** or **Reporting/Analytics**. Its support for **Feedback Management** gives teams a central way to collect, organize, and respond to customer input, helping businesses track sentiment, spot recurring issues, and improve the overall customer experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Customizable Branding Add customized logos and colors to align with company branding Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Fiilster 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multilanguage Support: Allow users to create surveys and repond to customer feedback in a variety of languages. - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Solo €49.00 Flat Rate,Per Month Team €119.00 Flat Rate,Per Month Organization €169.00 Flat Rate,Per Month Add-ons €10.00 Per Feature,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.