# Voxcierge Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Voxcierge Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/10043783/Voxcierge --- # Voxcierge Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Voxcierge ## What is Voxcierge? Voxcierge is an AI-powered contact centre platform built for UK businesses. At its core is Georgia, an AI voice agent that answers every inbound call in under 500ms and runs outbound calling campaigns at scale, 24/7, including evenings, weekends, and bank holidays. Georgia qualifies leads, books appointments, handles routine enquiries, and escalates to human agents when needed, with full context transferred. Every call is logged automatically to Pipedrive CRM with contact details, call notes, and next steps. Zero manual entry required. Isaac, Voxcierge's AI coaching engine, monitors every live agent call in real time, scoring sentiment, detecting objections and vulnerability signals, and surfacing the right guidance to agents before a situation escalates. The platform includes omnichannel messaging (SMS, WhatsApp Business, email, live chat), an outbound campaign engine with Ofcom-compliant zero abandoned call rate, IVR and intelligent call routing, analytics and wallboard reporting, ## What is Voxcierge used for? [VoIP](https://www.capterra.com/voip-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £79 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Voxcierge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voxcierge.ai/&name=Voxcierge) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Voxcierge 41 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria View caller ID details such as name and number and determine how to respond by prioritizing or blocking it Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Set up connections to third-party platforms to improve business processes Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter £79.00 Per User,Per Month Business £129.00 Per User,Per Month Professional £199.00 Per User,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.