--- title: "cloudreef Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about cloudreef Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/10043836/cloudreef/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # cloudreef Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) cloudreef ## What is cloudreef? CloudReef is a hotel property management system that unifies operations into one platform, including CRM, booking engine, POS, kitchen display systems, and AI-powered guest communication tools. Implementation starts with on-site audits to document workflows in areas like reception, kitchen, and activity centers. The system is tailored to match these processes, avoiding rigid templates. CloudReef digitizes order management, updating kitchen screens instantly and linking charges to guest folios. It tracks website analytics, measures visitor behavior, and integrates with channel management systems to centralize bookings. Staff training is conducted on-site with role-specific guidance, ensuring ease of use for non-technical users. The platform supports local payment methods, complies with regional regulations, and offers ongoing remote support via chat, email, and phone. ## What is cloudreef used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €2000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for cloudreef?[Manage this product listing](https://www.g2.com/products/cloudreef/claim_requests/new?auto=true) ## FAQs about cloudreef Overview ### What company size and specific industries is cloudreef built for? cloudreef is designed for boutique resorts and hospitality businesses in the Philippines, including hotel operators and hospitality managers. It is best suited to small, specialized properties in the travel and lodging sector that need software tailored to day-to-day hotel and resort operations. Features and Usability ### What are the key features of cloudreef? cloudreef offers reservations management, booking management, and online booking for property bookings, plus front desk management, housekeeping management, and availability management for daily operations. It also includes billing and invoicing, reporting and analytics, channel management, multi-property support, CRM, and third-party integrations for connected hotel administration. Pricing ### How much does it cost and what fees or limitations are included? cloudreef starts at €100 per month for the Monthly Ongoing Partnership, with a one-time €2,000 Implementation Fee upfront. The implementation fee includes the first 2 months of subscription, and the monthly plan can be canceled anytime with 30 days’ notice. A free trial is also available. Integrations ### Which third-party tools and platforms does cloudreef integrate with? cloudreef connects natively to 5 third-party platforms: 247connect, Beds24, Booking, Cloudbeds, and Update247. These catalog integrations cover property management and booking workflows, giving cloudreef a focused set of connections for reservation and channel-related operations. Getting Started and Support ### What training and onboarding options does cloudreef offer? cloudreef provides in person training and documentation to help teams get started. In person training supports guided instruction with an instructor or trainer, while documentation gives written reference material for self-paced review of setup steps, product functions, and ongoing use. Getting Started and Support ### What customer support options does cloudreef offer? cloudreef provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so the support experience cannot be assessed here. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) cloudreef supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage bookings accurately, keep availability up to date, and accept reservations through online channels, allowing teams to reduce manual work and deliver a smoother guest booking experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional cloudreef 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10043836/cloudreef/pricing/) One-Time Implementation Fee €2,000 Flat Rate,One Time It includes: - On-site property audit and workflow mapping. - Premium website with booking engine. - AI chatbot trained on property. - CRM (Customer Relationship Management). - POS (Point of Sale) system. - KDS (Kitchen Display System). - QR menu system. - Inventory management. - SEO setup and premium content creation. - Staff training conducted on-site. - First 2 months of subscription included. Monthly Ongoing Partnership €100.00 Usage Based,Per Month It includes: - VPS hosting. - Daily encrypted backups. - AI chatbot operation and hosting. - SEO maintenance and blog content creation. - Security updates and new features. - Dedicated technical support. - Analytics and performance reports. ## Integrations [ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Beds24](https://www.capterra.com/p/123511/Beds24-com/)[ Update247](https://www.capterra.com/p/190995/Update247-Channel-Manager/)[ 247connect](https://www.capterra.com/p/10029842/247connect/)[ Booking](https://www.capterra.com/p/106408/Booking/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.