# cloudreef Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about cloudreef Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/10043836/cloudreef

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# 

 cloudreef Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

cloudreef

## What is cloudreef?

CloudReef is a hotel property management system that unifies operations into one platform, including CRM, booking engine, POS, kitchen display systems, and AI-powered guest communication tools. Implementation starts with on-site audits to document workflows in areas like reception, kitchen, and activity centers. The system is tailored to match these processes, avoiding rigid templates. CloudReef digitizes order management, updating kitchen screens instantly and linking charges to guest folios. It tracks website analytics, measures visitor behavior, and integrates with channel management systems to centralize bookings. Staff training is conducted on-site with role-specific guidance, ensuring ease of use for non-technical users. The platform supports local payment methods, complies with regional regulations, and offers ongoing remote support via chat, email, and phone.

## What is cloudreef used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

€2000

Flat Rate, One Time

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Billing Rate Management

Setting up the amount/charge for per hour of work by a company or professional

cloudreef 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Manage catering operations/processes

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

More than one location

Book meetings and appointments through a website or digital platform

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

One location

Manage operations/processes associated with spas and other hotel activities

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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## Pricing

Free Trial

One-Time Implementation Fee

€2,000

Flat Rate,One Time

It includes:

-   On-site property audit and workflow mapping.
-   Premium website with booking engine.
-   AI chatbot trained on property.
-   CRM (Customer Relationship Management).
-   POS (Point of Sale) system.
-   KDS (Kitchen Display System).
-   QR menu system.
-   Inventory management.
-   SEO setup and premium content creation.
-   Staff training conducted on-site.
-   First 2 months of subscription included.

Monthly Ongoing Partnership

€100.00

Usage Based,Per Month

It includes:

-   VPS hosting.
-   Daily encrypted backups.
-   AI chatbot operation and hosting.
-   SEO maintenance and blog content creation.
-   Security updates and new features.
-   Dedicated technical support.
-   Analytics and performance reports.

## Integrations

[

Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[

Beds24](https://www.capterra.com/p/123511/Beds24-com/)[

Update247](https://www.capterra.com/p/190995/Update247-Channel-Manager/)[

247connect](https://www.capterra.com/p/10029842/247connect/)[

Booking](https://www.capterra.com/p/106408/Booking/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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