# NXT Cloud Chat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NXT Cloud Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/10043849/NXT-Cloud-Chat

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# 

 NXT Cloud Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

NXT Cloud Chat

## What is NXT Cloud Chat?

NXT Cloud Chat is a WordPress communication and automation platform powered by Meta’s Official WhatsApp Cloud API. It enables businesses to manage WhatsApp chat, workflow automation, WooCommerce messaging, broadcasts, customer engagement, and WhatsApp OTP login directly inside WordPress and WooCommerce. Instead of relying on external dashboards or intermediary tools, it brings WhatsApp communication into the website ecosystem where businesses already manage customers and operations. Features include shared inbox, contact management, template messaging, workflow automation, broadcasts, team access controls, and message history. Businesses can automate support, orders, and marketing notifications using WhatsApp. It also supports secure WhatsApp OTP login for user verification directly inside WordPress. Built for scalability, it supports agencies, ecommerce stores, and enterprise workflows to centralize communication and automation in one system.

## What is NXT Cloud Chat used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$69

Flat Rate, Per Year

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Autoresponders

Create and automatically send premade copy in response to customer messages

Chat/Messaging

Communicate using direct chat or messages within the system

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Contact Management

Manage, organize, and store contact information

NXT Cloud Chat 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with consumers

Notifications that are delivered to users as soon as an event occurs

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

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## Pricing

Free Version

Free

$0.00

It includes:

-   Unlimited team members
-   Unlimited contacts with custom fields, import/export, verified contacts tracking, dedicated user contact books, and auto-sync contacts with chat
-   Unlimited groups with auto-sync verified contacts to groups
-   WhatsApp login widget and WooCommerce My Account Button
-   Unlimited login authentications
-   Force migration & grace period
-   1 default authentication template
-   Unlimited send/receive messages in the chat window with a full-screen interface
-   Unlimited groups with auto-sync verified contacts to groups

Pro

$69.00

Flat Rate,Per Year

It includes:

-   Includes all features from the Free plan
-   Advanced workflow builder
-   Create & sync templates
-   Job engine & auto-tuning for broadcasts
-   Unlimited authentication templates

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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