# VoiceRix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VoiceRix Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/10043867/VoiceRix

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# 

 VoiceRix Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

VoiceRix

## What is VoiceRix?

VoiceRix is an AI voice automation platform that manages business calls using intelligent voice agents. It automates tasks like lead qualification, appointment scheduling, payment reminders, and support inquiries. AI agents conduct natural, multilingual conversations in the caller's preferred language, with real-time processing for dynamic responses. VoiceRix offers call analytics, transcripts, and performance metrics while integrating with CRM systems, calendars, and payment processors to streamline workflows. It supports omnichannel communication by linking voice calls with SMS, email, and chat. Customizable conversation flows and configurable voices allow businesses to tailor interactions to their needs. The platform includes enterprise-grade security to safeguard customer data.

## What is VoiceRix used for?

[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$499

One Time

Free trial  
not available

Free version not included

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

VoiceRix 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Transmit voice and other information digitally

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables the connectivity to send and receive calls over the internet

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Transcribe voicemail audio messages to written text that is sent over email

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## Pricing

30-Day Paid Pilot Program

$499.00

One Time

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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