# NIVA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NIVA Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10043994/NIVA --- # NIVA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) NIVA ## What is NIVA? NIVA is an agentic AI platform developed by NivaLabs AI that enables businesses to create intelligent AI assistants with workflow automation, smart forms, memory, and industry-trained personas. The platform includes 250+ pre-trained AI personas across multiple industries including healthcare, marina, hospitality, legal, logistics, SaaS, and real estate. NIVA combines conversational AI, multi-agent workflows, knowledge bases, webhook automation, ERP integrations, and white-label deployment tools into a unified platform for customer engagement and business operations. ## What is NIVA used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NIVA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getniva.ai/&name=NIVA) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Generative AI Use AI to generate content in the form of text, images, videos, etc. NIVA 14 features Software program that continuously adjusts its behavior based on observed data Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Tracks metrics that provide insight into how a user interacts with any interface or product Use AI to generate content in the form of text, images, videos, etc. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Process and analyze human language in text or audio form Notifications that are delivered to users as soon as an event occurs Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter $0.00 It includes: - 1 persona (library or custom) - 100 messages/month - Knowledge base (PDF, URL, text) - Embeddable widget - Full white-label Basic $79.00 Flat Rate,Per Month It includes: - Everything in Starter, plus: - 3–5 personas (library + custom) - 2,000 messages/month - PDF, DOCX, URL, and YouTube indexing - Dynamic forms and webhooks - Cross-session memory - Lead capture and CSV export - Full session analytics Pro / Agency $249.00 Flat Rate,Per Month It includes: - Everything in Basic, plus: - 20–50 personas per bot - 10,000 messages/month - Full workflow engine (Niva Flow) - Multi-tenant admin - Agency client isolation - Unlimited forms and webhooks - Proactive and goal-driven agents - Priority email support - All AI providers per bot ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Confluence](https://www.capterra.com/p/136446/Confluence/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.