# ChatbotX Omnichannel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ChatbotX Omnichannel Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/10044002/ChatbotX-Omnichannel --- # ChatbotX Omnichannel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) ChatbotX Omnichannel ## What is ChatbotX Omnichannel? ChatbotX is an open-source omnichannel chatbot platform built as a modern alternative to ManyChat for agencies and businesses that want full control through self-hosting, white-labeling, and reselling. Build AI-powered workflows with a visual flow builder, live chat inbox, CRM, broadcasts, sequences, analytics, and advanced automation tools. Connect across WhatsApp, Facebook, Instagram, Telegram, Zalo, Email, and Webchat with support for rich messaging, comment-to-DM, triggers, webhooks, and external APIs. ChatbotX also supports APIs, CLI, and MCP-compatible clients for building advanced agentic workflows using OpenAI, Gemini, DeepSeek, and more. "Visual Flow Builder: Drag-and-drop chatbot builder with 15+ node types AI Agent: AI-powered responses and actions using OpenAI, DeepSeek, or Gemini Live Chat Inbox: Real-time inbox with human takeover and conversation assignment Contact CRM: Manage contacts with tags, custom fields, and segmentation Broadcasting: Send targeted messages to sp ## What is ChatbotX Omnichannel used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $27 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ChatbotX Omnichannel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://chatbotx.io/&name=ChatbotX Omnichannel) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Email Marketing Create and send email blasts/campaigns Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product ChatbotX Omnichannel 13 features Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Manage the process of attracting and converting business prospects into leads Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage multiple campaigns in one system Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version STARTER $27.00 Usage Based,Per Month It includes: - 1 workspace - 3,000 monthly active contacts (MACs) - 5 channels - 3 team members - Unlimited messages - Public API, CLI & MCP - Standard Chat Support GROWTH $97.00 Usage Based,Per Month It includes: - 3 workspaces - 30,000 monthly active contacts (MACs) - Unlimited channels - Unlimited team members - Unlimited messages - Public API, CLI & MCP - Priority Chat Support ULTIMATE $297.00 Usage Based,Per Month It includes: - 30 workspaces - 300,000 monthly active contacts (MACs) - Unlimited channels - Unlimited team members - Unlimited messages - Public API, CLI & MCP - Full White Label (add-on) - 24/7 Priority Support ENTERPRISE $497.00 Usage Based,Per Month It includes: - 50 workspaces - 1,000,000 monthly active contacts (MACs) - Additional costs: $5 per additional workspace - $5 per 5,000 extra monthly active contacts (MACs) - SSO / SAML (coming soon) - Advanced API, CLI & MCP (coming soon) - SaaS Mode Enabled (add-on) - Cloud or Self-Hosted deployment Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.